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[Resolved]  ACT Fibernet — customercare

Never try to reach beam customercare people through the number[protected].You will have to loose your balance in waiting itself but they will keep on saying...your call is important...bla bla bla....but they will never answer...!... and by the time they lift your call u will end up with zero balance...
ridiculous..
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  36 CommentsShareTweet

Comments

Beam Fiber — password

hello....
sir

today i have the beam telecoms internet connection at morning 11am but i don't have any password till now so pls send password to my mobile number is [protected]


my adders
chodamani aperment
DK road,Ameerpet
plat numbear : 102

Beam Telecom Pvt Ltd / Broadband Internet Service — Delay in providing service

i paid a sum of rs 2300 wide receipt no 5051 dt. 27/07/10 with an commitment that i will get copnnection with in 72 hrs. but till yet there is no responce. even they are not responding over the phone. once there techniciancame to me and said there is no space for giving new connection and they have to fix alternate box to give fresh connection. i said o k and showed the space to fix it but he very rudely that they have permisson to fix the box above 5 feets.

Still now till date there is no responce at all.

Beam Fiber — Very Poor Service

Hi,
My name is P.BalanagaVardhan and my mobile number is [protected].
I'm not getting internet to my home pc from 22 nd sep .After the ganesh immersion also i sill face no connectivity issue with Beam services.I have logged a complaint on 24th sep with the customer care.But no action has been taken.and the respone of the people is very bad and i'm fed up with these service providers.
Hi,

I am Gayatri Palagani and my mobile number is [protected]. I am unable to access the internet from past 15 days and i have complained about it several times. I am tired of calling the customer care and giving my identity several times, which had no purpose. When called, they try to convince in a very aproacheable tone that the problem woud be resolved but no one turns up to do so. Yesterday, some one has come and done something which has no impact and i have also received a message that the probelm is resloved, but actually speaking the problem still exists. I am still unable to access the internet. Strictly speaking i have unnecessarily paid for three months at a time. My fifteen days money has been wasted which you people will not return. Atleast I will take care not to renew my internet connection with BEAM TELECOM. I am fed up with your service and would be pleased to have your consious presence at least now to resolve the issue. I had very important work to do in the past fifteen days and I had to spend money on internet cafe inspite of having net connection at home.

Displeased with your services,

Gayatri.
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please dis connect the internet connection as soon possible

Beam Fiber — No response from 4 months

Hello Sir,

I applied for Beam telecome broad band for 6 months package and i paid total amount. They given me service after to months taking of my money, after one month i changed location to 100 meters from my old location, and i request them by customer service to shifting connection , I called on Jan 1st, from that day iam calling to Beam custumer service they said I understand your
problem sir...", " Our Technician will get in touch with you and resolve
your problem within 24 hours" etc. Nobody attempts to reach the customer
enquiring if the problem has been resolved.

But no one will get in touch with me, every time same answer for me from you
custumer service.

I asked them atleast paid my money back but they dont give my money back. I used thats ervice only one month, really iam tired with them, its a big cheating and crime.

can you please cancel licence that company forever, because no one will get problems same in future.

Thanks,
-Praveen
Hi

I M.D.Yakub my mobile no.[protected] I get internet but no antivirus so take action.


Thenk You.

Beam Fiber — WRONGLY COLLECTED BILL

THIS IS MOHIDDIUN LAST FIVE DAYS BACK I LOG IN ONE COMPLENT STILL TODAY NOREPLAY FROM BEEM TELECOMS
THE PERSON WHO COLLECTED BILLS FROM TARNAKA AREA IN HYD WAS WRONGLY COLLECTED FROM MY HOUSE THAT WAS NOT MY BILL SO PLEASE SEND THE PERSON TO THIS ADRESS
D NO[protected]/85,
KIMTHEE COLONY
SHIRIDI SAI NAGER
TARNAKA
SEC BAD -17
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I have taken internet connection for annual subscription on nov 2011 i forgot the password
and i am unable to connect to internet. my username is [protected]@yahoo.co.in
and bill no is 31505.please send password and username to my mail_id.
I have sent a mail regarding this but i did not get any response, and i telephoned to customer care nearly 50 times there was no response really this is very bad.please react and send the necessary information
bharathiraman

Beam Fiber — Not providing Internet connection

I have payed rs 2300/- On 27 may 2010, to the marketing executive.
The registration number is :[protected]
on name : raj kumar nalla.

He promised the connection in 2 days. Its 26 days now. I DID not receive any connection. I have made 5 calls to [protected] and made complaint, no one is considered. 5 times visited nearest office got careless replies.

I've wasted valuable time calling them and going to their office, got mentally distracted from my work, lost peace of mind.
very bad service, inspite of many reminders still continuing interruption in service and above all worst response from customercare so that i informed my flat residents around 35 no having beamtel connection going to dissconnect immediately

balaram menon [protected](mob)
We are not able to access since a week.When we try to contact you people u don't lift our calls.So i request u to check our net services properly.
H.No:2-3-7/c, Golnaka, Shanthi nagar, Hyderabad-13.
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Very worst customer service from BeamTele lately.. they are using customer service number for advertisement purpose which is very bad.. which means they will not lift your call until you listen to their new offers and bull ... I have lost lot of my money calling them...shame on BeamTelecom Internet connection... I thinking to disconnect from BeamTele and suggests you all not to go for it...
I am new customer to beam tele, I curse myself I havent seen these comments earlier. I have payed 6 months flat tariff for 1Mbps.It took 3 days to connect the wire, one end to my house, Another day to connect thier end. I am chasing down from last two days, Everytime I call they create a freebie ticket.All along in the calls until now they were refer before commited date they will do. Now it passed . Such a crap service I havent come across anywhere .At least these dumb guys cannot figure out how many tickets are already open, They creaed 5 to complete a connection/activation.I wonder how they survice in business. Please share to your friends a big NO to this guys
This is 1000% correct, no use of contacting beam customer care, its waste of time and money. THE MOST WORST CUSTOMER CARE in the world award goes to BEAM TELECOM. It looks like the company management have abundant potential to waste money on crabs like this.
Very worst customer service from BeamTele lately.. they are using customer service number for advertisement purpose which is very bad.. which means they will not lift your call until you listen to their new offers and bull ... I have lost lot of my money calling them...shame on BeamTelecom Internet connection... I thinking to disconnect from BeamTele and suggests you all not to go for it...
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the worst servise in india beam tele lately worst to worst any one use sify the best server
i had take 1mbps unlimited but speed is now 512kbps west and worst server
I have taken one connection in the month of 07.02.11 but it line was connected on 27.02.11 i have paid for six months. so this billing starts from 27.02.11 to 27.08.11. I should get bill charges from 27.08.11. So pls let me know.

Beam Fiber — bad shifting team

i am using beam since 1 year,i want to shift beam connection to one place to another place,i called to beam on 1st august,they responded on 15th august and said your area is non feasible,really beam is very,very,very..................... bad for service,the staff are arogant,for new subscribers dont prefer for beam
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    ACT Fibernet
    Customer Care Service
    Customer satisfaction rating
    49%
    Complaints
    3237
    Pending
    573
    Resolved
    1378
    ACT Fibernet Phone
    +91 72 8899 9999
    +91 91 2121 2121
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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