Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Adani PNG gas connection — Safety pipe connection

Dear Sir,

I apply for Adani PNG gas line at home. My home address is "A-52, Shilpalaya Flats, Nr. Anjali Cross Road, Vasna, Ahmedabad-380007. This connection is on name of Mrs. Neelaben R. Shah ( My grand mother).

When Adani's worker came to install pipeline for gas at our home, my grand father told them extend pipe 1 feet more because of safety reason. But worker didn't do it. After one day a superviser from Adani came to home. We did complaint for it against him & he was agreed to extend pipe. He told us to register complaint at Adani customer care. I register complain on same day at Adani customer care. Customer care executive take a complaint & ask for wait for 7 days. We agreed with him. But after 15 days we didn't get any reply from Adani Energy. Then I called again at customer care. That time customer care told me 'Engineer was already visited your home. And you agreed with him for no changes.' I told him 'there wasn't any engineer visited our home. So please forward complint & give me proper solution for it. There was no reply from Adani Energy for 15 days. I called customer care for 5 times but I didn't get any solution. After that I called customer care to cancelled our connection & remove pipes from our home. But customer care authorised person name is Sandip Patel told me " If you want to cancelled a connection, then you have to pay full amout of installation charge of Rs. 8500/-. After that I request him to visit their engineer to our home for safety factors. Then Mr. Sandip told me, 'If you want a visit of our engineer then you have to paid Rs. 1000/- for it.'

I request you sir on this address my grand father & my grand mother live alone. Their age is 70+. So they can't do any thing more for that. And due to safety reason, we can't allow Adani Energy to start gas service. We request you to help us. We just want to fullfill one requirement of following two:

1) An engineer will come to our home and check all safety factors without any charges and do modify pipe line installation as per we mentioned, if he think to require for safety.

2) Adani energy shall be cancel our connection & remove all pipes from our home's wall & give us our mone back of amount Rs. 550/-


Yours Faithfully,
Hardik Shah
Was this information helpful?
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  11 CommentsShareTweet

Comments

we can't allow Adani Energy to start gas service. We request you to help us. We just want to fullfill one requirement of following two:

1) An engineer will come to our home and check all safety factors without any charges and do modify pipe line installation as per we mentioned, if he think to require for safety.

2) Adani energy shall be cancel our connection & remove all pipes from our home's wall & give us our mone back of amount Rs. 550/-

total society connection will remove

padmavati apartment, vikasgruh road, paldi, ahmedabad-380007
Dear Sir,

We have applied for new PNG Connection at Sundaram Residency, C/o Jawaharnagar society, Vasna on 7th July-2008 with chekc of Rs. 550/- . But still work to give PNG connection has not been started by Adani.

We have opened the Complain No 6123 at Adani Customer complain but we are not receiving proper respnse from them. As well they have given us atlesat 22 time commitment to finish this work but there is not progress we have seen after opening the compalin on 7th Dec, 2008.

We never come to know that what is the problem? where it is pening and with whom. This all about their internal problems or internal miscommunication as we never come to know about this.

We have taken the visit of the Main PNG connection centre at Gurukul Char Rasta and ask them to give us update but nobody has responded our statement over there.

This is due to non competetion environment as only Adani has got the lience to delive new connection to customer...If it is open environment then customer will get satisfied by the company by givin proper sulution with timelime...

If anybody can help us and adive us what to do next to resolve this..
There is a regulatory board for these PNG companies all over India. Named PNGRB. You can go to web sight or fax your complaint regarding PNG companies, such as poor service, rough behaviour. You can also ask PNGRB to make an inspection visit to check that all equipments used are approved and recommended by PNGRB or not. If not govt can ban the faulty company.
ADVERTISEMENT
i am to file a consumer complain against adani energy limited, if you feel please come..
From: Vinod B. Pandit,
Address: A/18, karnavati society,
K.K.Nagar char Rasta,
Ghatlodia,
Ahmedabad

Customer no -[protected]
removing & Refitting charges for GAS Meter---Rs.2000/- deposited dtd 04/09/09
Application no -13049 dtd.13/09/08

we draw to your attention that till date connection is not done evern though our complaint lodge on 01/10*09 to your office ( Nr.helmet circle, Ahmedabad)

Even though we had deposite for Rs.2000/- for removing and re-fitting charges.

on phone call every time falls promises given by persons..but till not stared.

Really we fadeup with your non co-operatiove services.

I request you please look in to matter and solve my problem earlist.

Soliciting your co-operation in the matter.

Thanking you,

Vinod B. Pandit
[protected]
All you complainers,

1) Don't give our your personal informatin on the forum website.
2) Why calling customer centre for more than 2 times. Just rush to company address and give them a hard time. They will definately give you proper response.

Have a great new year.
we want work of png pipeline installation. please give me some work.
my connection yet not installed as it was 15 days to fill the application. why?
GaneshBhai.P.Soni
Id:[protected]


Dear Sir,
We are facing problem from ADANI GAS LTD we renovate our house and we
paid Rs-3500/- for the Removing, Refitting&Extension of the line the amount
was paid on 13/9/2010 after that we need line from the Out side but adani ltd is not providing line in that manner we agreed and after that there was no reply till 3 days
and we call back to customer Ms Sneha vagela have attend the phone and told to pay Rs5000/- more for removing the pipe line, till that there was left work of renovation of Wall tiles so we request at least remove the line first..But never replyied.

Now we are requesting that Either the work is to be Done in Rs3500/- only
or the line is to be removed for the cancellation and renovate work.

I request you please look in to matter and solve my problem earliest.
Dear Sir,
I had made complaint for not giving connection, Company had registered my complain under Registration No. C[protected]. After Registration I received massage, "Dear Custmer, Your Complain has been registered. Complain No. C[protected] Thank You for contactiong Adani Gas. Massage received on 11/07/2010 7.07 pm.
One Year passed, not solved my complian and not started connection.

N. B. Patel. 10/97, Nidhi Appartment, Pragatinagar, Naranpura, Ahmedabad.
i want to apply online for Adanai gas connection. please help..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Adani Electricity
    Customer Care Service
    Customer satisfaction rating
    35%
    Complaints
    105
    Pending
    0
    Resolved
    37
    Adani Electricity Phone
    +91 79 2656 5555 [Global Headquarters]
    Adani Electricity Address
    India
    View Full Information
    ADVERTISEMENT