Air Arabia — Rude Ground Staff of Air Arabia at Kochi Airport
I am an Indian working in BAHRAIN and I was choosing air Arabia for my round trip. I would like to draw to your attention an incident happen while I travel from Kochi to Bahrain on 10th August 2010
I have been in Bahrain approximately 7 years, and it's first time choosing Air Arabia.
And after my check in I was standing for immigration clearance unfortunately any counter was not open in early morning so there was long queue and time being I fill up the form and reach the counter, then only I realize that I don't have boarding pass so I approach same staff in check in counter regarding my boarding pass, she reply that we already issued so please double check in your hand bags etc, but I am sure that I didn't move any where after my check in I was just walk in to immigration counter.
after long discussion & chat she issue duplicate boarding pass and suppose to hand over to me, unfortunately in between a supervisor appear and she started another arguments for nothing gradually her voice is turn to scream and she grab the boarding pass from another staff tear to many piece and through it in dustbin, I can feel that she say to me let me see how you travelling.
Also imagine how it will be some one who leaving his family and return his work place, and I was so tensioned & depressed with her attitude and words. And her name is: Ms. Mini Kamala Mohan (Supervisor). I am really request and advice that please don't entertain this type of staff to get a bad image for your recognised air line and I am so shameful that got to know she is an Indian.
Finally after few minute another male supervisor approach me for a quick chat and info me that no worries we will issue another boarding pass and safely reach at my destination.
|3 Comments Updated:||Share0Tweet0|