[Resolved] Air India Express — NO Refund | |
I booked tickets with AIR INDIA EXPRESS to fly from Lucknow to Delhi by flight IX 194 PNR- IX[protected]Eticket no- IX[protected] for 25 March 2008 and IX102D from Delhi to Mumbai PNR- IX[protected]Eticket no- IX[protected] for same date. Unfortunately both the flights got canceled and as told by athourities at Lucknow that i am elgible for refund of whole amount but they could not provide me with a substitutution, they also confirmed that the refund could be taken from any of the Air India counters. I came back to Pune where i am currently located and tried for the refund from Pune Airport in responce they assured this could only be facilitated from Bombay airport. After nearly a month i got a chance to visit Bombay and gave a visit to Bombay Domestic airport from where the Air India athourities asked me to go to International Airport with a hope of refund i gave my visit to Bombay International Airport but to my utter surprise they said "i booked the tickets using my credit card so refund would be done in that mode only". Since then I am wating for the refund. Well i had mailed to all the email ids i could find on http://www.airindiaexpress.in/airindiaexpress/home.asp (as also shown in the mail trail) and called various numbers they had given but without any responce . Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Journey to india — Refund
Make my trip Booking Id: FLT [protected]I booked 18 passengers thru MMT flying date 11/08/2010. cancelled all the tickets on 9/08/2010 because Leh wasn't reacheable as it was flooded.
MMT refunded 16 tickets and 2 tickets were not refunded in my account details are here,
Leh - Delhi | Travel Date: Wed, 11 Aug' 10
Airline
Air India IC IC-446
Non-Stop Flight
Duration: 1h 15m Departure
Leh
Wed, 11 Aug' 10 (11:00) Arrival
Delhi
Wed, 11 Aug' 10 (12:15)
Passenger Details | 2 Passengers
This flight is a cancelled flight
Name Type Airline PNR Status Cancellation Fee
VIRENDER PRAKASH Adult RGN7VF Cancelled --
TON KIP Adult RGN7VF Cancelled --
After more than 100 calls I made and countless e-mails still they are enable to locate said refund....everytime either their seniors will not come on phone or applozise. With false promises they will esclate the issue.
Who can help me. I would very much like that MMT won't charge me any cancellation on these 2 tickets.
Air India Express on line booking through credit card — Refund of ticket tax
No where it is mentioned in your site that how can a person get a refund, if he could not travel on the ticket date. What is the time period for claiming such refund. The refund is only for tax ? In which site we have to apply for the refund. The refund is by cash or credit, if we booked it through credit card.I never see such a site in my life. really it is shame for all o[censored]s.
Still I am keeping my two tickets cancelled and no idea how to get at least the tax amount.
VENU KALATHUNGAL
MOB:[protected].
I am trying form more than three months to get the refund of my ticket PNR NO. "D0SLAC", regarding this i have sended more than four mail to the [protected]@airindiaexpress also i called them several times at Mumbai office and spoke with many people like Mr. Fahad and Mr. Chetan they just simply trying to avoid the things by sending the mail to other department. i am really pissed off with these people please help me to resolve my problem. below i attached the copy of the ticket.
E-mail: [protected]@airindiaexpress.in
Confirmation number:
D0SLAC
Receipt and Itinerary as ofSat-12/01/13 07:10
You will need to provide this confirmation number and your passport/photo I.D. and valid visas (where applicable) at check-in to receive your boarding card.
SHIV SUNDER SAREEN
FIRST GULF MARKETING
DUBAI
AIRPORT ROAD
DUBAI OTHERS 5550
AE
ITINERARY:
FROM/TO
FLIGHT
STOPS
DEPARTURE
ARRIVAL
DXB ( Dubai, Terminal 2, DXB) Terminal 2 / ATQ ( Amritsar, ATQ)
IX - 192
0
Fri-11/01/13 09:50
Fri-11/01/13 14:20
Passenger(s)
Charge Description
Original Amount
Amount
RANI, GANGA
UMNR - Unaccompanied minor
0.00 AED
0.00 AED
Bag Allowance:
ADT 30kgs/CHD 30kgs/INF 10kgs
K - KOW - ECONOMY - CHANGE &CANCELLATION FEES APPLY
399.00 AED
399.00 AED
WFEE - Web Consumer Fee
10.71 AED
10.71 AED
TAX - Airport Tax - DXB
75.00 AED
75.00 AED
TAX - Development Charge - DXB
50.00 AED
50.00 AED
TAX - Pax Security and Safety Service Fee - DXB
5.00 AED
5.00 AED
FUEL - Fuel Surcharge - DXB
310.00 AED
310.00 AED
RANI, ANMOL
NSST - NSST
0.00 AED
0.00 AED
Bag Allowance:
ADT 30kgs/CHD 30kgs/INF 10kgs
K - KOW - ECONOMY - CHANGE &CANCELLATION FEES APPLY
299.25 AED
299.25 AED
WFEE - Web Consumer Fee
10.71 AED
10.71 AED
TAX - Airport Tax - DXB
75.00 AED
75.00 AED
TAX - Development Charge - DXB
50.00 AED
50.00 AED
TAX - Pax Security and Safety Service Fee - DXB
5.00 AED
5.00 AED
FUEL - Fuel Surcharge - DXB
310.00 AED
310.00 AED
RAM, ARYAN
NSST - NSST
0.00 AED
0.00 AED
Bag Allowance:
ADT 30kgs/CHD 30kgs/INF 10kgs
K - KOW - ECONOMY - CHANGE &CANCELLATION FEES APPLY
299.25 AED
299.25 AED
WFEE - Web Consumer Fee
10.71 AED
10.71 AED
TAX - Airport Tax - DXB
75.00 AED
75.00 AED
TAX - Development Charge - DXB
50.00 AED
50.00 AED
TAX - Pax Security and Safety Service Fee - DXB
5.00 AED
5.00 AED
FUEL - Fuel Surcharge - DXB
310.00 AED
310.00 AED
Reservation Totals:
Air fare
997.50 AED
Tax
1, 320.00 AED
TRAVEL INSURANCE
AED 0.00
Special Service
32.13 AED
TOTAL
2, 349.63 AED
Payment Summary:
SHIV SUNDER SAREEN
21/12/12, MSCD
XXXXXXXXXXXX3019
2, 349.63 AED
2, 349.63 AED
TOTAL PAYMENTS
2, 349.63 AED
Thanks and regards
shiv sunder
[protected]
[protected]@yahoo.co.in
E-mail: [protected]@airindiaexpress.in
Confirmation number:
D0SLAC
Receipt and Itinerary as ofSat-12/01/13 07:10
You will need to provide this confirmation number and your passport/photo I.D. and valid visas (where applicable) at check-in to receive your boarding card.
SHIV SUNDER SAREEN
FIRST GULF MARKETING
DUBAI
AIRPORT ROAD
DUBAI OTHERS 5550
AE
ITINERARY:
FROM/TO
FLIGHT
STOPS
DEPARTURE
ARRIVAL
DXB ( Dubai, Terminal 2, DXB) Terminal 2 / ATQ ( Amritsar, ATQ)
IX - 192
0
Fri-11/01/13 09:50
Fri-11/01/13 14:20
Passenger(s)
Charge Description
Original Amount
Amount
RANI, GANGA
UMNR - Unaccompanied minor
0.00 AED
0.00 AED
Bag Allowance:
ADT 30kgs/CHD 30kgs/INF 10kgs
K - KOW - ECONOMY - CHANGE &CANCELLATION FEES APPLY
399.00 AED
399.00 AED
WFEE - Web Consumer Fee
10.71 AED
10.71 AED
TAX - Airport Tax - DXB
75.00 AED
75.00 AED
TAX - Development Charge - DXB
50.00 AED
50.00 AED
TAX - Pax Security and Safety Service Fee - DXB
5.00 AED
5.00 AED
FUEL - Fuel Surcharge - DXB
310.00 AED
310.00 AED
RANI, ANMOL
NSST - NSST
0.00 AED
0.00 AED
Bag Allowance:
ADT 30kgs/CHD 30kgs/INF 10kgs
K - KOW - ECONOMY - CHANGE &CANCELLATION FEES APPLY
299.25 AED
299.25 AED
WFEE - Web Consumer Fee
10.71 AED
10.71 AED
TAX - Airport Tax - DXB
75.00 AED
75.00 AED
TAX - Development Charge - DXB
50.00 AED
50.00 AED
TAX - Pax Security and Safety Service Fee - DXB
5.00 AED
5.00 AED
FUEL - Fuel Surcharge - DXB
310.00 AED
310.00 AED
RAM, ARYAN
NSST - NSST
0.00 AED
0.00 AED
Bag Allowance:
ADT 30kgs/CHD 30kgs/INF 10kgs
K - KOW - ECONOMY - CHANGE &CANCELLATION FEES APPLY
299.25 AED
299.25 AED
WFEE - Web Consumer Fee
10.71 AED
10.71 AED
TAX - Airport Tax - DXB
75.00 AED
75.00 AED
TAX - Development Charge - DXB
50.00 AED
50.00 AED
TAX - Pax Security and Safety Service Fee - DXB
5.00 AED
5.00 AED
FUEL - Fuel Surcharge - DXB
310.00 AED
310.00 AED
Reservation Totals:
Air fare
997.50 AED
Tax
1, 320.00 AED
TRAVEL INSURANCE
AED 0.00
Special Service
32.13 AED
TOTAL
2, 349.63 AED
Payment Summary:
SHIV SUNDER SAREEN
21/12/12, MSCD
XXXXXXXXXXXX3019
2, 349.63 AED
2, 349.63 AED
TOTAL PAYMENTS
2, 349.63 AED
Thanks and regards
shiv sunder
[protected]
[protected]@yahoo.co.in
19%
Complaints
660
Pending
0
Resolved
124
022 22796330
Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
Regards,
RAGHAVENDRA KOTIAN
1 .PNR No : IX[protected] Mangalore – Bahrain)
2. PNR No : IX[protected] Mangalore-Bahrain- Mangalore)