[Resolved]  Air Ticket from Yatra.com — Non refund of cancellation amount

Dear Sir,
How r you?
Sir I have purchased an air ticket from Yatra.com for Mrs Riti Debbarma to travel from Delhi to Bhopal on 22nd January'10.

e-Ticket
Yatra Reference Number : M3F8MC
Delhi to Bhopal
Passenger Details
Name Status Ticket Number Date Of Issue
Mrs Riti Debbarma Confirmed [protected] 22 Jan 2010
Flight Itinerary
Airline 9W-Jet Airways Konnect Flight Number 2211
Departure Delhi Arrival Bhopal
Departure Date 23 Jan 2010 Departure Time 6:15:00 PM
Arrival Date 23 Jan 2010 Arrival Time 8:55:00 PM
Class Of Service O Status Confirmed
Airline PNR 5DDKXY Issuing Airline 9W-Jet Airways Konnect
IATA Number 14363904 Special Message Meals in flight will be on paid basis.


Within half an hour I have canceled the ticket


Yatra Ref Number := M3F8MC
Type of Query := Online Cancellation Request
Category := Cancellation Domestic Flights
Booking Ref Number := 4066978
Customer Email Id := [protected]@hotmail.com
For Departure :
Airline PNR := 5DDKXY
Airline Name := 9W
Sector := Delhi : Bhopal ,
Number of Pax := 1
Name of Pax := 1. Mrs Riti Debbarma (ADT)
Airline Cancellation Amount := 750.00
Status := Online Cancellation Confirmed
Reversal of Promotion Discount := 50

Yatra Cancellation Fees := 160.00

Total Refund Amount := 2479.41


Now, sir from that day Yatra correspondence is mailing me that they will refund my money within 4 to 5 days. But, they haven't done this yet.

Will you please suggest me what to do next?

Abhijit Chowdhury
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Chowdhury,

Regret the inconvenience caused to you.The refund of Rs 2479.41 was processed on 22 Jan 2010.May we request you to kindly check with your bank.If the bank is not able to trace any refund please write to us as [protected]@yatra.com.

Regards

Yatra Care

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