[Resolved]  Aircel — Unsubscribe from aircel music connect

Address:Bangalore, Karnataka

Hi,

I have not subscribed the aircel music connect service. But without any prior information for the past month i have been charged 30/per month for my sim"[protected]" and today i received a message that i will be charged for next month also. I am trying to call the customer care but in vein. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.

Thanks,
Shubham Sharma
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir/Mam,

Even I have not subscribed for the Music Connect and right now I am in Chandigarh. I have been charged three times 30 Rs- for the Music Connect in the Month of May, June and July 2012. I have disabled it by talking to a Customer Care Person. But reaching a Customer Care Person is difficult and they don't respond to us(Customers) in a very good manner. There way of speaking is unbearable and if they are not able to answer the customers question. They disconnect the call the next second. I have reached thrice to disable my Music Connect previously. Today in the Morning when I got up with out my prior knowledge the Music Connect got activated and Aircel has deducted 30 Rs- from my prepaid Mobile Account and my Mobile No. is [protected]. Please disable this feature and also refund all those funds which have been taken out from my account. Please do the needful as soon as possible.

Thanks & Regards
Muthukumaran K

Aircel — Unsubscribe from aircel music connect

Hi,

I have not subscribed the aircel music connect service. But without any prior information recently i have been charged 30 rupees for my sim"[protected]". I am trying to call the customer care but in vein. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.

Thanks,
Namrata Sakhare
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Unsubscribe from aircel music connect
Hi,

I have not subscribed the aircel music connect service. But without any prior information for the past one months i have been charged 30/per month totally 30rs for my sim"[protected]". I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.

Thanks,
kaushal namdev
Hi,

I have not subscribed the aircel music connect service. But without any prior information i have been charged 15 rs/ for my sim"[protected]". I am trying to call the customer care but in vein. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.


Thanks
Venkatesh
my mob.no. [protected] please deactivate music connect servies, , I am trying to call the customer care but in vain. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.

Aircel — Aircel Music Connect Unsubscribe

Hi,
I used aircel prepaid sim, with out my permission they are deducted amount from my account regularly(daily) 7/- rupees.
please deactivate all services on my number : [protected]
my mob.no. [protected] please deactivate music connect servies, , I am trying to call the customer care but in vain. I need to unsubscribe from the music connect service.

Aircel — about connection

hi
my aircel number incoming/outgoing. both are barred. the number mnp from uninor. mnp process sucees.but incoming/outgoing barred.

Aircel (Sim) — Regarding Mobile Connection

My Aircel Sim has been blocked by aircel copmany while it having Balance and Validity.
I Request you start service of phone No. [protected].
i have not subcribed aircel connet service.30 rs are been deducted from my account plus caller id is also started with out any notice which is costing 60 rs.wht should i do.i m trying to call aircel service but of no use.all lines are busy or they dont answer. this is going on from 2 months.i need to unsubscribe everything.my no. is '[protected]' .also tell me should i change my service if this is going to go on.i m feed up.
Hi
My Aircel number is [protected]. I have not subscribed the aircel music connect service. But without any prior information i have been charged 30/per month . I am trying to call the customer care but in vein. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.

Thanks,
ABDUL MAJEED
I have not subscribed aircel music connect service. But amazingly, a message has been received from aircel office that I have been subscribed to Music Connect. I want to unsubscribe from this service and tried my best level at all corners but in vain. Kindly cancel this service from my mobile No. [protected]
hey

I have not subscribed the Aircel music connect service. But without any prior information for the past month i have been charged 30/per month for my Sim"[protected]" and today i received a message that i have insufficient balance to recharge my number so that it can deduct because of this i am not able to recharge my account more than 10 bucks its like a shame have not more than 10 bucks in your account . I am trying to call the customer care but in vein. I need to unsubscribe from the music connect please guys help me out we love u aircel but pls don't do this u are one of the best network of time an most pop in youth don't dis grace please don't mind my word can u please unsubscribe the pack from my number its a humble request

thank you
unsubscribe non stop music pack fromm ma no. [protected]
I have not subscribed aircel music connect service. But amazingly, a message has been received from aircel office that I have been subscribed to Music Connect. I want to unsubscribe from this service and tried my best level at all corners but in vain. Kindly cancel this service from my mobile No. [protected]
hi sir...am a aircel user...my numb is [protected] (TN sim)...previously its an airtel sim...last 3 months before i've changed to aircel...due to some unusal charging money for unknown VAS serives..now the problem is again it happening in aricel operator also...the VAS service Music Connect that i ever subscribed before also..from first months from now upto they charging for me that services...whether i don't know service usage also..i've tried so many times to customer service also..but even didn't take any complaint..i've trying 3 times to change the portability but its not possible am in raoming in bangalore...i've lost rs.253 from last 3 months...please help me get out of this...
Sir,
I have not subscribed aircel music connect service. But amazingly, a message has been received from aircel office that I have been subscribed to Music Connect. I want to unsubscribe from this service and tried my best level at all corners but in vain. Kindly cancel this service from my mobile No. [protected].

Narayan meher
You have send a message that i have been subscribed to aircel nonstop music.But i didn't send any message for nonstop music.You are cutting the amount continuously whatever iam recharging.I want to use this mobile only for outgoing calls .I don't want any commercial services in my mobile in future.deactivate this aircel nonstop music immediately and add the amount whatever you have deducted without my knowledge.Let me comfortably continue with aircel othewise i will go for other option.MY NO IS [protected].
Thanking you
Hi,
My name is Alex I have not subscribed the aircel music connect
service, but without any prior information for the past two days(From
Today's date:- 20th July, 2014 ) i have been charged at the rate of 30
Rs per month for my Aircel Connection - SIM - Phone Number " [protected]
".
This is a Bangalore Sim Card and the sim card is registered in the name of Mr. Liansuanmung Vaiphei.

I need to unsubscribe from the music connect service to my account.
This is the second time that i have been charged for a subscription which I have not yet subscribed for.
They charged me automatically and Aircel did not even return the Money
that i have been charged. Last time it was Caller Tunes and this and
this time it is Music Conect.
I would want Aircel to return the money they charged for the subscription back to my account.

The sms that came was as follows :-

Your subscription to Music Conect has been renewed for another 30 Days and you have been charged Rs. 30.0

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