[Resolved]  Aircel — GPRS / pocket internet

I m using aircel in delhimy number is[protected],
I purchased a aircel sim card on 10th of june, 2009
I recharged with rs.98 to get unlimited internet, but when i started using pocket internet, browsing/surfing was fine, but download was very poor, when i try to download a file which is more than 750kb-1mb, it doesn't downloads the full file, it gets paused, and now after 5 days the browsing is also getting poor and downloading is literally 'nill', this is pure cheating and looting by them in the name of free unlimited internet.
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Apr 7, 2017
Complaint marked as Resolved 
Feb 20, 2014
Jitanjan Sarkar's response
i want my number [protected] of Aircel to be deactivated ASAP.. the sim was misplaced few months ago and i found out today that it is being used by someone else in Kolkata.. it's my urgent request to deactivate the above number which is registered under the name of Narayan Ch. Sarkar.. Thank you..
Verified Support
Mar 07, 2017
Aircel Customer Care's response
Dear Mirja,

We regret to inform you that given details are not matching with our record. Please share the date of connection purchase so that we can assist you better.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

also go with those complaints, because I purchased aircel sim on[protected] and get recharge of 98 for pocket internet. but still i didnt recd GPRS setting, my mobail no is [protected] and mobail model is china S90 not active GPRS setting
i purchased aircel sim 0n 16 april and after activat my sim whan i use the aircel num then the network is vary week & mostly time no natwork in my cell.
aircel is cheating the people by the name pocket internet
sir

please give me gprs setting for my lg b2050
the complaints are very much true friends,
if the company cannot give us the required internet facility then why does it promise to give so?
we never said the company to rate the pocket internet card so low, but if it promise to give us better connectivity then it should work accordingly.
whenever i try to connect the aircel pocket data connection to my laptop, it says "subscribe to packet data first"
i called the customer service officers a no. of times, but nothing worked out guys...VERY POOR RATINGS INDEED
ya its g8 realy working nice aircel pocket 98rs one month unlimitted gprs realy g8 speed 460kb/s
Hey, you should raise an FIR at the nearest police station and contact the nearest Aircel store with the details. I am sure they can help you for the same.
Aircell customer support center is a . they don't bother about their customer. Aircell should be rooted out of the Indian market. I purchased a sim on 16 June but they are not sending any setting.
I can't activate GPRS in my aircel Phone.I'am using Windows based Mobile I-Mate.I had call the customer care many times but Always misguided me.So please anyone help me.I'am extreamely In need of help
aircel is cheating the customer in the name of pocket internet. its not a pocket internet it is pocket-mar internet by aircel. internet ke naam par bewkuf banaya...aur...bolo...don't impress with ad.by m.s.dhoni...aur bolo...pocket-internet ke naam par chuna lagaya aur bolo...don't waste...Rs.98/- in the name of pocket internet...beware...this type of...service...
aircel is cheating the customer in the name of pocket internet. its not a pocket internet it is pocket-mar internet by aircel. internet ke naam par bewkuf banaya...aur...bolo...don't impress with ad.by m.s.dhoni...aur bolo...pocket-internet ke naam par chuna lagaya aur bolo...don't waste...Rs.98/- in the name of pocket internet...beware...this type of...service...
Ya You are right. The Aircel has launched a nice scheme "Pocket Internet " for cheating the people and Grab money. But is there any way to file case against this. If it is possible by the documents we have connected to their simcard ?
poor downloading most sadela GPRS network

Aircel — unable to use pi/gprs

my name is[protected]
First all of you know that now a days aircel pocket internet is cheap and best compared with other network. Speed of gprs is depending upon network coverage. In night time speed is higher than day time. It is best to use gprs mostly at 11pm-7am. But i agree that customer care is dead. Whenever i calling to 52024, they attend after 10mins. They are worst.
Yes Aircel GPRS is giving very Poor Speed Then Other GPRS It Give Around 1kb/s speed
this is just making fool of the customer
taken charges but no services
you can use gprs in pc also.. for help mail me at
[protected]@yahoo.co.in
proxy no.
chutia bana rahe hain aircell wale

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