[Resolved] Aircel — Not activated | |
Hello, This is foolish thing what we do whenever they ask we produce the relavant documents, but those people how give fake documents they activate the mobile as soon as possible I have taken the Aircel prepaid connections that is also 2 connections with all relavant documents what they have asked but they have blocked my sim for outgoings calls this is foolishness which i took from bizbazzar, thane store and they r irresponsible people shame on them Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 15 Comments | |
Comments
With very much agony I am forced to say that I am very very much upset and mentally harassed by the services of AIRCEL.
On 13th April 2009, I made up my choice over many other very good service providers to AIRCEL.
I enquired about postpaid connection in Vashi, Navi Mumbai office and was convinced by the ‘so called’ service of your executive and decided to take a new postpaid connection.
I asked a thousand times that what will be the maximum period for my no. to get fully activated and it was told by the executive that since I have provided all the necessary documents, the no. will get activated within 3-4 hrs max. So I happily took the connection by giving Rs. 1500 (Recipt No: AL-S 003157) and was allotted the no. – [protected].
Since I was in a hurry for my business purpose to get the no. activated asap, but to my horror it got partially activated (only local calls) after more than 24 hrs., but STD/ISD was not activated which is most important for me as told to the executive many a times before buying the connection.
Since then I am regularly, continuosly following up with customer care and with the guys at AIRCEL store in Vashi, but they just continuously giving me false commitments that the connection will start in next half an hour, next 24 hrs, next 48 hrs….and so.on.
Today I went to the AIRCEL store again and was told that my documents were not satisfactory. Then again I provided them the documents duly signed as per the instruction of one of the senior executives.
He committed that anyhow my no. will get fully activated within some 2-3 hours.
I am very much upset to say that its still not activated and the peoples at AIRCEL office, Vashi are not picking up my call and not providing any information.
Due to such worst service by AIRCEL I am horrified that even before started using the service I have to go through such disastrous situation, what I have to go through afterwards !!!
I have lost some very good business due to such negligiance and unprofessionalism by AIRCEL, I have lost my precious time by following up continuously.
I request to please see into the matter urgently, or otherwise I may have to surrender the no., complain this matter to concerned authorities.
Regards
Vinay
On 13th April 2009, I made up my choice over many other very good service providers to AIRCEL.
I enquired about postpaid connection in Vashi, Navi Mumbai office and was convinced by the ‘so called’ service of your executive and decided to take a new postpaid connection.
I asked a thousand times that what will be the maximum period for my no. to get fully activated and it was told by the executive that since I have provided all the necessary documents, the no. will get activated within 3-4 hrs max. So I happily took the connection by giving Rs. 1500 (Recipt No: AL-S 003157) and was allotted the no. – [protected].
Since I was in a hurry for my business purpose to get the no. activated asap, but to my horror it got partially activated (only local calls) after more than 24 hrs., but STD/ISD was not activated which is most important for me as told to the executive many a times before buying the connection.
Since then I am regularly, continuosly following up with customer care and with the guys at AIRCEL store in Vashi, but they just continuously giving me false commitments that the connection will start in next half an hour, next 24 hrs, next 48 hrs….and so.on.
Today I went to the AIRCEL store again and was told that my documents were not satisfactory. Then again I provided them the documents duly signed as per the instruction of one of the senior executives.
He committed that anyhow my no. will get fully activated within some 2-3 hours.
I am very much upset to say that its still not activated and the peoples at AIRCEL office, Vashi are not picking up my call and not providing any information.
Due to such worst service by AIRCEL I am horrified that even before started using the service I have to go through such disastrous situation, what I have to go through afterwards !!!
I have lost some very good business due to such negligiance and unprofessionalism by AIRCEL, I have lost my precious time by following up continuously.
I request to please see into the matter urgently, or otherwise I may have to surrender the no., complain this matter to concerned authorities.
Regards
Vinay
i purchasesd my air cel sim on 16/4/2009 from barra kanpur but my sim is not activated till now i complaind to shop keeper he told me that i deposit your formality and its compony fault my no is [protected]. i still serviving from the problem so solved it out
I am very much upset to say that its still my dialer tune has not been accepted
SIM: Not Compatible with Nokia 2600 handset
I have recently purchased Aircel SIM Card on 24 july 2009. The problem lies in compatability with the handset Nokia 2600 which I came to know after opening the SIM card.
The Aircel helping centers were unable to explain the problem. Instead, they told me to upgrade my handset in which other SIMs are working.
It is highly frustating to see this kind of response from a new entrant Aircel.
Not only It has wasted my precious time but also lost my faith in this company.
My first experience with Aircell is very poor which I am not gonna forget in my life.
I Warn you to Purchase SIM card only after checking its compatibility with ur handset.
I have recently purchased Aircel SIM Card on 24 july 2009. The problem lies in compatability with the handset Nokia 2600 which I came to know after opening the SIM card.
The Aircel helping centers were unable to explain the problem. Instead, they told me to upgrade my handset in which other SIMs are working.
It is highly frustating to see this kind of response from a new entrant Aircel.
Not only It has wasted my precious time but also lost my faith in this company.
My first experience with Aircell is very poor which I am not gonna forget in my life.
I Warn you to Purchase SIM card only after checking its compatibility with ur handset.
Hi.
I have lost my mobile on 21/10/2009 from my car.than i lodge the compliant to the aircel to block my sim to avoid misusing .but i was not satisfied with behavior which i got from the aircel customer care executive name :Avisheak Singh .and he refused me to lodge my compliant .so i would request to the Aircel kindly look into this matter...
I have lost my mobile on 21/10/2009 from my car.than i lodge the compliant to the aircel to block my sim to avoid misusing .but i was not satisfied with behavior which i got from the aircel customer care executive name :Avisheak Singh .and he refused me to lodge my compliant .so i would request to the Aircel kindly look into this matter...
Hi.
I have lost my mobile on 21/10/2009 from my car.than i lodge the compliant to the aircel to block my sim to avoid misusing .but i was not satisfied with behavior which i got from the aircel customer care executive name :Avisheak Singh .and he refused me to lodge my compliant .so i would request to the Aircel kindly look into this matter...
my Mobile No :[protected]
I have lost my mobile on 21/10/2009 from my car.than i lodge the compliant to the aircel to block my sim to avoid misusing .but i was not satisfied with behavior which i got from the aircel customer care executive name :Avisheak Singh .and he refused me to lodge my compliant .so i would request to the Aircel kindly look into this matter...
my Mobile No :[protected]
forwarded your complaint to respective teams, wait for resolution.
hellow..
i am reejo.. i had an aircel sim card with the id proof of my school mate name F.Jesu carol nixon.. unfortunately i lost that sim.. and now some other person are using that sim.. thay called to my sim directory.. i called and told to them don't use that sim.. but they always using that.. my frnd nixon also not here now.. he is in abroad.. how can i deactivate that sim card.. [protected].. please help me..
thanks..
i am reejo.. i had an aircel sim card with the id proof of my school mate name F.Jesu carol nixon.. unfortunately i lost that sim.. and now some other person are using that sim.. thay called to my sim directory.. i called and told to them don't use that sim.. but they always using that.. my frnd nixon also not here now.. he is in abroad.. how can i deactivate that sim card.. [protected].. please help me..
thanks..
[protected] my number is not activated please activated this mumber
pls activate my number as fast as early
Dear Prashanth,
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Thanks!
Team Aircel India
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Thanks!
Team Aircel India
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I had an Aircel connection with prepaid with no [protected] for last 4 years. Aircel offerd me post paid connection Rs225 rental per month. I have agreed and produced relevant documents and deposit Rs250 on 12.11.2008. But until now I am not get activated. Now I am in bangalore and I am not getting any roaming facility.
Please get me activated immediately please.
Thanks & Regards,
A. Mohamed Iqbal