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[Resolved]  Aircel — SIM Card got rejected

I got a Aircel sim card two weeks before, two days it was working fine, Third day i got the message SIM card got rejected, I called the customer care, They replied they can't do nothing on that, and suggested me to get a new SIM, I purchased another SIM Card that was working fine for two days and the third day i got the same message SIM Rejected I called the customer care they do not give the proper response,

The Two sim card no are

[protected]
[protected]
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Feb 12, 2017
Complaint marked as Resolved 
Verified Support
Jan 12, 2017
Aircel Customer Care's response Dear Nayan Borah,

Please share correct Aircel number along with rest of the requisite details so that we can assist you better.

Thanks and Regards
Aircel Social Media Team
Verified Support
Mar 09, 2017
Aircel Customer Care's response Dear Customer(Fs Chungnunga),

We have checked your account details and found that your number is in active status from our end. Hence, we request you to kindly visit the nearest Aircel store along with sim card for further assistance in this regard.

Warm Regards,
Aircel Social Media Team
Complaint comments 
37 Comments

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Comments

My Sim card is rejected. please activate my Sim card if possible or suggest quickly to do send mail to me.My mail id is [protected]@gmail.com My phone number is [protected]
Sim no -[protected]
Reply
Hi
my sim card is rejected because of PUK code error...
Please activate my sim card, my number is [protected],
my sim no is[protected],
For any cllarificatio regarding sim please contact me through mail n my mail id is [protected]@gmail.com
Reply
hello sir my aircel sim card is rejected my mobile no is [protected] so please do activate it and please do me the need ful help .

My sim card no.[protected]
Reply
Dear Cup,

Please help us with your Alternate number and email id so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in



Thanks!
Team Aircel India
Reply
My name is NILAY MISHRA, my aircel sim card is rejected while adding 10 times wrong PUC number.my cell number is -[protected], my hand set is Nokia.Please activate my sim card and solve my problem.
For suggestion kindly mail me [protected]@gmail.com.

Reply
my sim card got a new problem 'sim card rejected' i also dont know my PUK no. so please help me my mob no. [protected]
Reply
my sim card is rejected last night and now i want to get it back
Reply
my aircel sim card got rejected last night due to wrong pin code.now i want it get back. so please activate my simcard.number is[protected]
Reply
Dear Girija

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Reply
Hello sir my aircel simcard is rejected plz kindly help me my no [protected] plz active
Reply
Hi sibadas

This is inform to you now number has been activate, We request you to check now.
Reply
Dear sir,
I Bhanuprasad...yesterday my sim card was rejected...many times it shows...very irritating...please rectify my problem..my sim No.[protected]
Reply
Hi v.b.prasad,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply
Dear Customer(v.b.prasad),

Hope your issue has been resolved. Please feel free to contact us on [protected]@aircel.co.in for any other assistance.

Warm Regards,
Aircel Social Care Team
Reply
Hello sir my aircel sim card lost, my mobile number is [protected] so please rejected my number...pls help me.
Reply
Aircel Customer Care's response, Jan 12, 2017
Verified Support
Dear Nayan Borah,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Sir, im from mizoram and my aircel sim got rejected last night. My number is [protected] so please solve my problem.
Reply
Aircel Customer Care's response, Mar 9, 2017
Verified Support
Dear Customer(Fs Chungnunga),

We have checked your account details and found that your number is in active status from our end. Hence, we request you to kindly visit the nearest Aircel store along with sim card for further assistance in this regard.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Sir my aircel sim card is rejected my mobile no :-[protected] so please activate the sim card please sir help me...
Reply
Aircel Customer Care's response, Mar 17, 2017
Verified Support
Dear Debojyoti Parui,

We would like to inform you that as per system check your number is active from our end. Request you to please visit your nearest Aircel store along with valid ID proof to get your sim replaced.

Thanks and Regards
Aircel Social Media Team

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