[Resolved] Aircel — Poor quality of customer support | |
The worst ever telecommunication service provider award could be recommended for Aircel. They provide a very poor service. Their customer care is even more worst. I can certainly understand that they deal with the telecommunication business and the servers can go down and there can be any valid reason for them failing to provide proper service at all the time. But it should be rectified within a specific reasonable time. Moreover their customer care just sucks. Their Customer Care Representatives just do not now how to behave with their customers. Iam going to change to Airtel or Reliance... Aircel is just dabba cell... Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 25 Comments | |
Comments
Dear M S RajaKumar,
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
Dear Raja Kumar,
Customer is having two numbers [protected] & [protected]
As per feedback from Prepaid backend team, both the numbers got deleted due to Zero Minute Usage
The mobile number [protected] got deleted on 23/5/2013
And the second number got deleted on 16/4/2012
Both the numbers cannot be reinserted
No alternate contact number of the customer or email id available for communication
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
Customer is having two numbers [protected] & [protected]
As per feedback from Prepaid backend team, both the numbers got deleted due to Zero Minute Usage
The mobile number [protected] got deleted on 23/5/2013
And the second number got deleted on 16/4/2012
Both the numbers cannot be reinserted
No alternate contact number of the customer or email id available for communication
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.