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[Resolved]  Aircel — activation of caller tune without request

activation of caller tune withoput request
Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet


Mail Delivery System
<[protected]> Mon, Feb 15, 2010 at 1:30 AM To: dyutiman.[protected]
Reply | Reply to all | Forward | Print | Delete | Show original
The following message to <[protected]> was undeliverable.
The reason for the problem:
5.4.7 - Delivery expired (message too old) [Default] 451-'4.2.1 mailbox temporarily disabled: [protected]'

Final-Recipient: rfc822;[protected]
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; []
Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) [Default] 451-'4.2.1 mailbox temporarily disabled: [protected]' (delivery attempts: 76)

[protected] Forwarded message[protected]
From: "dyutiman.advt" <dyutiman.[protected]>
To: care.[protected]
Date: Fri, 12 Feb 2010 01:31:45 +0530
Subject: dialer tune

My name is Dyutiman Biswas. I own a sim of your prepaid connection
since last two years. Suddenly it seems that your services are getting
worst. For example today at 11:20:57 pm I got a sms from your side
quoted text that, ” Thank you, your dialer tune has been set as per
your request. To enjoy Full Songs Dial 443213. Toll Free”. But I
didn’t send any request for that neither I recharge with dialer tune
Speaking to one of your customer care executive, who completely
disagree to help and said that the amount will be deducted from my

Now, think of a number say 10, 000 *Rs 7/- = Rs. 70, 000/-, in a
fraction of seconds.

My question is who will refund our money.

With regards,

Dyutiman Biswas


Aircel — Activation of dial-tune

Dear Sir,

I regret to inform you that the dial-tune has been activated in my cell without my permission. I tried to lodge a complaint with your number 198 but every tine I call and the person attending the complaint telling that the complaint cannot be lodge as the system is out of order and advised me to call after 6 hours. The same reply I an getting whenever I tried to call at 198 number.
My cell numer is [protected]. If I dont get any satisfactory reply within 24 hrs, I shall be bound to knock at the door of consumer court for which you will be sole responsible for that.

Thanks and regards

Dipak Kumar Debnath
I want to deactivate my callertune ...

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    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002