[Resolved]  Aircel — Wrong recharge

I need to reverse my transaction through HDFC bank online banking for the transaction ref id[protected] as I done it the wrong number [protected]
instead of [protected].
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Complaint marked as Resolved 
Verified Support
Oct 05, 2015
Aircel Customer Care's response
Hi rhingule,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Complaint comments 

Comments

Transaction ID ASR[protected] dated 16.06.2015 of Rs 53 instead of Rs 55 at 11.50 a.m to [protected] from [protected]
Hi,

I have wrongly done the recharge for [protected] instead of [protected] for Rs. 68/- through online recharge.

Please make an arrangement for refund of the amount.

Regards,
Roopesh Kumar
Dear roopesh_lal

We require the date and the mode through which the recharge was done.

Regards,
Aircel Social Care Team
Hello,
Yesterday I did a online recharge for Rs 204. I had wrongly entered the number and the recharge was done to some other number that was not in use currently. Kindly do the needful. I had contacted the customer care and they replied that they cannot do it. Noone is using that number. So kingly refund the amount.
Here is the transaction details
Transaction Date[protected]:27:52
Billdesk ID : DSBI[protected]
Payment Status: Success
Transaction Amount: 204
Mobile Number: [protected] (wrong Number)
I'm attaching the screenshot also.

Hi Pradeep Augustine,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
I need to reverse my transaction through Paytm via HDFC Rupay online banking for the DC Transaction No. 55633150 and Order No. is [protected], 12:11 pm, Oct 17 2015 of Rs. 144 as I done it the wrong number [protected]
instead of [protected].
Hi,

I need to reverse my transaction through IDBI bank online banking for the transaction ref id MBLE/MOBRCG/230513/[protected] as I done it the wrong number [protected]
instead of [protected].
Dear Sir,

REF. MOB.NO.[protected] - recharged amount Rs.108 instead of Rs.103. Please arrange to reverse and do the needful.
Dear saha.[protected]@gmail.com,

You have to revert to the concerned portal.

Regards,
Aircel Customer Care
Dear K.Asokan,

We would request you to provide the date of recharge as no such transaction found.

Regards,
Aircel Social Care Team
I need to reverse my transaction through Corporation Online Banking for the transaction ref id :
Transaction

Date and Time :[protected], 3:11 pm

Transaction Amount:150.00

Recharge Ref. No.:[protected] (BillDesk Gateway)

As I done it the wrong number [protected] instead of Aircel number [protected]

Please do the needful.
Hi Aircel Team,

I have Made Recharge through Paytm For 198 But i have put wrong no [protected] instead

Of mine (My No :- [protected]) so is there any possibility to reverse the plan or amount to

My nubmer, Please get back ASAP .

Paytm Order No is[protected]
CC Transaction No [protected]


Br,
Taha Gufran R
Hi [protected]@gmail.com,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Meanwhile please share Date of recharge.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
I have recharged my mobile number with 120 rs. Money got debited from my account. But still the message didn't come.My account still empty. I didn't even keep the transaction details. If I tried to check transaction status with mobile number, date and amount its giving error like My number is not valid where the number is valid.Please help me how do I confirm my mobile number once again.
Dear Dhivya Naik,

We regret for the inconvenience caused. Please feel free to write us at [protected]@aircel.co.in for any assistance on your issue.
Kindly share the following details so that our team can look into your issue:

Aircel No.:
Recharge Date:
Mode of recharge:

Warm Regards,
Aircel Social Care Team
Sir
A wrong recharge was done on [protected] instead of [protected] a prepaid number amount Rs 251.00 on 11 Apr 2016 through a retailer .
transaction no KAR[protected]

How to get the refund/ reverse.

Please suggest the needful.
sir,
As mentioned my prob last week.. till its not solved
Dear Gowthami,

This is to inform you, We are sorry to say this we are not able process your request as that was an FRC recharge. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel — sim misplaced

dear sir my aircel sim no [protected] is missing palese deactivate this number thanks

Aircel — change from postpaid to prepaid

my no is [protected] i have given so many request to change my no from post paid to prepaid but they r not processing the request. for the last 3 months i'm requesting

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