[Resolved]  Aircel — very very very poor response

I am Balaji.I lodged a complaint to customer care of aircel stating that i have a balance of around 16 rupees.Suddenly they deducted 16 Rs. from my acvcount which made zero balance in my account.Still there is not a very clear response from customer care.I was very much depressed so i want to switch to other network.If still there is no response I wil surely change to other network and suggest my friends also to change other network.Take this issue into your consideration and kindly do the needful.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

need incoming &outgoing call details of last two months

Dear sir I need outgoing & incoming call detail my mobile no.[protected]

For Mobile Number

I Have A Sim Number.. Can U Please Provide My mobile number This is my Sim Number[protected]

Not able to deactivate--apdecpi9

I have used internet pack of 9 rs per day, but it is in auto renewal and i cant stop.

i have tried *121*902# but even its not working.

its been 4 days since my balance is deducted.

it is worse customer service as i tried to call service number many times and i dont even have some response.
Dear Customer(Santhosh1508),

Please share the following information to confirm your identity:

Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information