[Resolved]  Aircel — I want to deactivate my caller tune

Hi,

I want to deactivate my caller tune. Pls deactivate the caller tune. Or else just tell me how to deactivate the caller tune by just sending sms.
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Aug 14, 2020
Complaint marked as Resolved 
Apr 01, 2014
vetri selvi's response
pls my caller tune stop
Complaint comments 

Comments

Dear Customer (NITin10952),

Please share correct active Aircel no. in order to assist you better.

Warm Regards,
Aircel Social Care Team

address

sir/mam my mobile num is [protected] i want to know the address which was given to the proof to aircel

my aircel no. closed

I have one no. Aircel [protected] in delhi. This number closed of aircel company side last 4 days . My request to all of you my no. Plz open to callIng incoming and outgoing and msg plz i request to all of you

call history detail

Dear sir Kindly provide call history (my dialled calls and received call details of my mobile no[protected] for the period of 01st june to till date to my mail id The mail([protected]@gmail.com Thank you

data card

sir i have recharged mt aircel data card for 399 with 3g data .. but after 4 days it has stoped working. i request u to see what is wrong

daily balance kat dete h

sir mera balance daily kat dete h bhut hbekar company h ye jb chahe balance kat ber change kiye bina h company chae numdete h pls mujnge krna h pls iski prossing btaye my no.[protected]

no resolution and no response for previous complaint

My previous complaint (id-943252) is still not resolved, even i didn't get any response from the company.
Dear Customer(pea),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer(Annu Agrawal),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Annu Agrawal,

Our team has contacted you regarding your concern, but there was no response. Kindly provide us an alternate number and convenient time so that we can reach you.

Warm Regards,
Aircel Social Media Team
Dear Customer(charuabhi),

We apologize for the inconvenience caused. Please share your exact concern with your "Aircel No." so that our team can look into your issue.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
This same caller tune was faced by my servant who happened to use the aircel number. Since I am a non aircel customer, i am supposed to call[protected]aircel customer care no for non aircel users). After i called the aircel customer care no, I told them to deactivate the caller tune in my servants mobile. After listening to my query, the aircel customer care executives told me that the caller tune was activated by some third party app and you need to call 50000. 50000 is some fake number of some contest and you are charged 9 rs per min for that. I again called the aircel customer care number[protected] and I told them that if you are not stopping the caller tune service in my servant's mobile then i shall raise the complaint in the consumer forum. Pathetic service provided aircel and it appears to be some scheme of looting poor illiterate people.
mahesh19868's reply, Nov 21, 2016
Sorry the aircel customer care no is 9768012345 (for non aircel customers).
Aircel Customer Care's response, Nov 29, 2016
Verified Support
Dear mahesh19868,

We apologise for the inconvenience caused. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this

matter.

Thanks and Regards

Aircel Social Media Team
To stop caller tune u just have to send a SMS write - DT DACT and send it to "53000" a
Simply SMS STOP to 155223.
Aircel Customer Care's response, Feb 11, 2017
Verified Support
Dear Michael ballack,

Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Feb 20, 2017
Verified Support
Dear Michael ballack,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Media Team

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