[Resolved]  Aircel — caller tunes

Yaar till now i didn't any conclusion for regarding... like this aicel service providers. don't go with this network.because of i have sent so many mails, think how many calls to 198 complaint register till now i didn't get any solution from aircel services.

On 6/7/12, Yaser Arafath
> till now i didn't get any proof from your side.when i will get the
> proof regarding my balance deductions the aircel service provider
> Fully faking with the customers. i hate this service because of there
> is no proof for amount deductions, there is no better network, there
> is no privacy for our number, etc.
>
> I need proof when i expect from your side.i can't follow you because
> your faking always with the customer.
>
> Regards,
> Yaser
>
> On 6/3/12, Yaser Arafath
>> Dear Shabana,
>>
>> Sorry to say this today also happen same as per my previous mail.Today
>> also deducted my balance i am sorry i will going to published.Or
>> otherwise pls give me the proof today and previous regarding mail.
>>
>> Or otherwise i will go with next step.
>>
>> Regards,
>> Yaser
>>
>> On 6/2/12, Karnataka - Care (E) <care.[protected]@aircel.co.in> wrote:
>>> Dear Mr.Yaser,
>>>
>>>
>>>
>>> Thank you for writing to AIRCEL.
>>>
>>>
>>>
>>> This is with reference to your communication dated 31st May 2012
>>> regarding
>>> your concern.
>>>
>>>
>>>
>>> We are pleased to inform you that all the VAS services are deactive in
>>> your
>>> Aircel number [protected] and Rs.22/- credit is passed toward the same.
>>>
>>>
>>>
>>> We regret for the inconvenience caused to you.
>>>
>>>
>>>
>>> It is our privilege to have you as our valued customer and we look
>>> forward
>>> to a long and fruitful association with you.
>>>
>>>
>>>
>>> For any further assistance, please feel free to contact our Customer
>>> Care
>>> representatives at:
>>>
>>>
>>>
>>> Aircel Customer Care: 121 / [protected]
>>> Visit your nearest Aircel Store.
>>> Fax No:[protected]
>>>
>>>
>>>
>>> We wish to thank you for choosing Aircel.
>>>
>>>
>>>
>>>
>>>
>>> Truly
>>>
>>>
>>>
>>> Shabana
>>>
>>> Customer Service
>>>
>>>
>>>
>>> Aircel Karnataka
>>>
>>> Address: Aircel Limited, Municipal #66-5-25, HM Vibha Towers, Star
>>> Bazar,
>>> Hosur Road,
>>>
>>> Adugodi, Bengaluru - 560029. Karnataka
>>>
>>> Fax :[protected]
>>>
>>> Website: www.aircel.com
>>>
>>>
>>>
>>>
>>>[protected] Original Message[protected]
>>> From: yaserarafath
>>> Received: 5/31/2012 1:56 PM
>>> To: AP - Care (E); Assam - Care (E); Bihar - Care (E);
>>> care.[protected]@aircel.co.in; care.[protected]@aircel.co.in;
>>> care.[protected]@aircel.co.in; Chn - Appellate (E); Chn - TalkToAircel (E);
>>> Delhi - Care (E); HP - Care (E); Karnataka - Care (E); Kerala - Care
>>> (E);
>>> Mumbai - Care(E); NE - Care (E); Orissa - Care (E); RoWB - Care (E); UP
>>> East
>>> - Care (E); UP West - Care (E)
>>> Subject: Re: Needed Proof regardinding this mail
>>>
>>> when i will get... or
>>> otherwise shall i go with next step.
>>> Regards,
>>> Yaser
>>>
>>> On 5/31/12, Yaser Arafath
>>>> Dear Sir / MAdam,
>>>>
>>>> When i will get back my deducted money.Your all faking to the
>>>> customers.i[censored] can't reverse my money give me the exactly the
>>>> information or other wise shall i go with next step.
>>>>
>>>> Revert me ASAP.
>>>>
>>>> Regards,
>>>> Yaser
>>>>
>>>> On 5/30/12, Yaser Arafath
>>>>> Dear Sir / Madam,
>>>>>
>>>>> Yesterday i have received a call from your customer service executive
>>>>> like we apologize you didn't subscribed any pack we are reversing the
>>>>> deducted money in few minutes the call is received by me on Tuesday
>>>>> 3.28pm till now i didn't received any amount from your side.when i
>>>>> will get back my money.
>>>>>
>>>>> Received Number:[protected]
>>>>>
>>>>> Regards,
>>>>> Yaser


>>>>>> On 5/28/12, Yaser Arafath
>>>>>>> Dear Sir / Madam,
>>>>>>>
>>>>>>> Today i have received two msg's like From DA-AIRCEL "You are not
>>>>>>> subscribed any pack". Dear aircel customer care executives pls let
>>>>>>> me
>>>>>>> know what the faking is going on. pls clarify me ASAP. Otherwise i
>>>>>>> will take necessary action regarding this.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Yaser
>>>>>>>
>>>>>>> On 5/28/12, Yaser Arafath
>>>>>>>> Dear Sir / Madam,
>>>>>>>>
>>>>>>>> when it's clarify to me. I need ASAP.
>>>>>>>>
>>>>>>>> On 5/27/12, Yaser Arafath
>>>>>>>>> Dear Sir / Madam,
>>>>>>>>>
>>>>>>>>> My self Yaser My contact No is 8 aircel servicer faking
>>>>>>>>> with
>>>>>>>>> the customers in billing. On, Friday deducted Rs.10 on my account
>>>>>>>>> I
>>>>>>>>> call complaint register number 198 why this deduction are
>>>>>>>>> happening
>>>>>>>>> in
>>>>>>>>> my account they told me your activated Pocket Store and the
>>>>>>>>> customer
>>>>>>>>> executive officer told me to I have unsubscribed Pocket Store I
>>>>>>>>> told
>>>>>>>>> ok. Not yet happen my complaint registration number is
>>>>>>>>> 1-[protected]
>>>>>>>>> no
>>>>>>>>> use for this registered number. Then yesterday I have recharged
>>>>>>>>> for
>>>>>>>>> Rs.20 I have calls for rs.3 in balance is rs.17 I have checked my
>>>>>>>>> balance morning Rs.9 I have shocked then repeatedly I have checked
>>>>>>>>> at
>>>>>>>>> 10.30am my balance amount is rs.2.86.i have complaint register
>>>>>>>>> number
>>>>>>>>> 198 why this deduction are happening in my account they told me
>>>>>>>>> your
>>>>>>>>> Pocket Store is activated I assured your officer is not yet done
>>>>>>>>> at
>>>>>>>>> pre-call what is the use your complaint registration number that’s
>>>>>>>>> the
>>>>>>>>> reason your faking to the customer. Then I have received a msg
>>>>>>>>> like
>>>>>>>>> your DT (Diller Tune) is renewal and the song is changing to
>>>>>>>>> “ashiq
>>>>>>>>> banaya apne” pls clarify me when the DT is activated I need for
>>>>>>>>> all
>>>>>>>>> these proof through mail or however I need proof.
>>>>>>>>>
>>>>>>>>> Thanks & Regards,
>>>>>>>>> Yaser

i need dialoge cod num send my mail and mobile num also ...my id is [protected]@gmail.com my num is [protected]

i want caller tunes
Ninaithu Ninaithu parthain femai song from 7g rainbow colny this is my no [protected]

dear sir/madam

my name is vinothkumar my mobile no [protected] i activated to dialer tune seeseenivasa shree venkatesa but i need to change the songs of Shree Raghavendra movie ( shree raghavendra) songs i tried to change
but can"t pls help me.

Hi srivinothkumar,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear srivinothkumar,

You have to dial 5650005 from your mobile and select the song you want to activate, or you can check for the song in www.aircel.com

Thanks and Regards
Customer Service Officer | Social Care Team

Money Cut

its companyany time cut my balance in my account and did not return my money and say that is subcribe by vas service and dont refund money

automatically activated music pack

Dear all,
I didn't subscribe for any music pack and it automatically activated in my no [protected]. Please unsubscribe it as soon as possible.

Thank you in advance

Kind Regards
Srinivasan I

want message and call detail

sir this is my girl friend number [protected] i want to know incoming calls and outgoing and messages plz send this my email id

do not catch network from 27th feb 2014

my no is [protected] i m in roaming and from 27th feb network is not catching i changed our headset but problem is not short out plz help me

deduction of balance against telecom company

deduction the 30 rupees from my mobile without any reason

Number stolen - Block the mobile number

Hi, My phone has been stolen, so please block the mobile number mentioned below. Detail are : Number : [protected] Name : Balasubramanian K Please block the number immediately. Thanks

Ilegal balance deuction

i AAYUSH MEHRA using AIRCEL PREPAID no. [protected] my balance had been deductec with rs. 30 for JUICEUP SERVICE on 24th july 2014. i havent activated any vas service & aircel had deducted my balance. they r not refunding my 30 rs.

Re register

Dear sir, With due respect to you that my connection No. [protected] has showing network not register last few days, l want re register this number followed by your any procedure obtained. Please help to re connect.

not yet reund amount

i rechareged the amount of 1947 on 1.10.2014 but not added to the amount.till now 15.10.2014 not yet recieve the refunded amount.plz refund me as soon as posssible.my contact numb [protected]

Dear Customer(sunakshil singh),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(pradeebe),

We apologize for the inconvenience caused. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(sarat chandra deka),

We apologize for the inconvenience caused. Please share your "Alternate No." so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(sarat chandra deka),

We request you to visit the nearest Aircel store along with sim card for further assistance in this regard.

Thanks and Regards
Aircel Social Media Team

Dear pradeebe

We would like to inform you to update the mandatory information to block the sim. Name & Address as per POA(mandatory) Last Date Of Recharge OR Denomination, Current Balance Or RC Value, Alt Number(Mandatory) for further clarification, Or customer to visit the nearest showroom to get the duplicate sim in same mobile number by submitting the document poipoa and photo for the process.

Warm Regards,
Aircel Social Media Team