[Resolved]  Aircel — Deactivate my prepaid number

Address:Chennai, Tamil Nadu

Dear Sir /Madam,

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

Thanking you,

Your's Sincerely,

Bala.V
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Complaint marked as Resolved 
Verified Support
Oct 01, 2015
Aircel Customer Care's response
Hi 159,

Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Verified Support
Sep 03, 2016
Aircel Customer Care's response
Dear T gopinath,

Our team was unable to contact you. Please share a convenient time so that our team can reach you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Oct 06, 2016
Aircel Customer Care's response
Dear Sachin satyarthi,

We regret the inconvenience caused to you.

We would like to inform you that please share your account detail like last recharge amount date or recharge mode for security purpose so that we can take a needful action at earliest

Warm Regards,
Aircel Social Media Team
Verified Support
Oct 27, 2016
Aircel Customer Care's response
Dear rahulag17,

As checked with system, we would like to inform that number [protected] is already permanently disconnected since Dec, 2015. We request you to share correct Aircel number along with details.

Thanks and Regards

Aircel Social Media Team
Verified Support
Dec 29, 2016
Aircel Customer Care's response
Dear Rajat Kumar Azad,

We would request you to please share your account detail like last recharge amount date or recharge mode for security purpose so that we can take a needful action at earliest.

Thanks and Regards

Aircel Social Media Team
Verified Support
Jan 12, 2017
Aircel Customer Care's response
Dear SajidMiyan,

This is in reference to your concern dated on 23/12/2016 regarding the SIM barring.

We would like to request you please visit the nearest Aircel store with same POA and POI including FIR copy, so that they will assist you in a best possible manner.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

I am Upama Das. I have lost my mobile. I want to block [protected] number. Please deactivate it.
Dear Sir /Madam,

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.
Dear Sir/Madam,

I'm atul kumar, I lost my aircel prepaid sim, so kindly deactivate my aircel number before anyone miss using.And my number is [protected]
Please de-active my air cell number immediately.


[protected]
Dear Abhinav(abhinav[protected],

We would like to inform you that we have verified your account that for sim replacement kindly visit nearest Aircel express and carry your id proof with 1 pass port size photo

Warm Regards,
Aircel Social Care Team
Sir I lost my Aircel sim so please deactive the Sim so that no one can misuse it
Sir I lost my Aircel Sim so please deactivate my Sim so that I can't be misuse
My Aircel no is [protected]
Respected Sir,
I have lost my Aircel sim of the number [protected]. Please deactivate it.

Thank you,
Md Shakilur Kabir
Dear Shakilur Kabir,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Care Team
Hi Shakilur,

Thank you for reaching us at Social Care.

This is to inform you that your outgoing has been barred and to get the duplicate SIM, you'll have to visit the nearest Aircel store with your ID/Address proof and one colour passport size photo.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel — sim is lost

To have lost my sim you stop him. No, do not take it wrong, so I used to have trouble Pay attention to me you'll be pleased to help you

Balance deducted for video takies

Hello, Please deactivate video takies service from [protected] rs 50 I
Dear Customer (xxxc),

We'd like to inform you that we have not found any deduction against VAS service on your Aircel number.

Warm Regards,
Aircel social care team

A/c balance debit automatically

Aircel is cheat company because I recharge untill 2hour ago 10rupe card & automatically debit my balance.So many time I complain it but they din't care.Thats a Company rule?? Is the feed back of customer?

about sms

I am unable to send message .I am having this trouble past 2 months.please I need to recover this problem soon.
Dear Customer(Gb Sz),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No:
Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Able to send SMS on the sample from different number

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team

Deactivation of Pocket Store

Please deactivate my Pocket store and refund my money immediately.
My mobile no.is [protected]

getting unwanted calls

hi, I am getting unwanted call from mobile number [protected].

PUC password

I request you to please provide the PUC password for the prepaid number [protected]. Please reply as soon as possible. Thank you.
Dear Mintu Saikia,

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount Deducted:

To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

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