[Resolved]  Aircel — Deduction of balance and providing wrong UPC code

Address:Chennai, Tamil Nadu

More than 70 to 80 Rs has been deducted from my balance activating unwanted services like pocket games that's why I placed a portability request from Aircel to Airtel then i received a Unique Portability Code(UPC) from Aircel DT**4246 on 27/04/2011.On 10/05/2011 i received a msg 4m Airtel that my request on portability has been received and will be processed soon.On 11/05/2011 i register a complaint then i got complaint code 1-[protected] which will be resolved on 19/5/2011. On 14/05/2011 i received a msg from Airtel that my UPC code is wrong that's y they rejected my request of portability.Again on 16/05/2011 my request has been rejected bcoz o[censored]PC mismatch.On 24/05/2011 again i requested for portability code they sent me the same upc code.My number is [protected]. I want this number to be ported to Airtel. I got new Airtel sim also. I request Aircel to send me the correct UPC code to me and resolve all my problems by porting this number to Airtel. Get back to me by call on my number.

Expecting a positive response from Aircel.

Thanking you,

Niyaz
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted and is being treated with the highest priority. We shall get back to you on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer service Team
Its nearly 13 days still no action from u..please consider my request asap as i waiting to get this problem resolved..plz

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information