[Resolved]  Aircel — MNP Not done

Address:Chennai, Tamil Nadu

Sir,

This is Marimurugan V, I had applied for AIRCEL to AIRTEL MNP on 27th June 2011. Porting code is DT748378. I had received a replacement SIM from Airtel showroom.
After this i had received a sms says this request will be resolved on 9th July 2011 (Yesterday). But till now its not resolved. I have called Aircel customer care several times. But they ignore my call saying their server updation is going on and call us after some time. Some executive says it is not pending with them (Aircel). I need Justice for my genuine request.

Thanks in Advance.
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Aug 13, 2020
Complaint marked as Resolved 
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i as using airtel network for[protected] and i applied for the MNP to transfer in aircel. All the status from airtel is clear and i also got the messege from aircel that " your mnp has been appoved and your activation date is 05/02/2011 22:00 (5th Feb) but till 7th feb aircel is not working i called to customer care they said MNP time is 6-7 days you still have 2 days left.

But i read on news paper and internet as soon as old service provider dis. count. you services new service provider has to start services in next 2 hours. but its almost 2 days.

i called to customer care for 4 times.

1 time: technical problem
2 time: it will take 24-48 hours
3 time: your MNP has been rejected
4 Time: it will take 2 more days


there are the answer from customer care
I'm using Reliance GSM and i applied for MNP to transfer it into Vodafone, but after 5 days still now i have not got any confirmation message. My mobole phone no is [protected]. Please tell me where to see the status of my no.
Dear Customer,

We are sorry for the inconvenience. This is to inform that we have noted your concern, however we are restricted since you have not mentioned your contact details. Request you to call our MNP help line [protected] for Chennai, our team will provide complete assistance.


Regards
Aircel Customer Service Team

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