[Resolved] Aircel — Myaccount login | |||
Hello everyone, Am an Aircel Post Paid customer from the last month. Tried to pay my bill using the link https://auth.aircel.com/aircel/jsp/LoginSelfcare.jsp. I can enter my credentials, but can't see my account. Just throwing an error as "Unable to process/retrieve your request now.Please try again". Am seeing this error from the last month end. I tried bulk times to short the issue by using forget password options. But, no use.I have send the mail to aircel service but no response. Dear Aircel, please short the issue soon. Thanks. Was this information helpful? | |||
Complaint marked as Resolved
Feb 03, 2015 aircel priya's response Am an Aircel Post Paid customer from the few years ago. i recharge rate cutter for rs22 on jan 30. then i wrongly subscribe same rate cutter for rs22 from my mobile on 3.2.15. please deactivate the subscribe rate cutter and credit the balance soon. thank u
Jul 17, 2015 S. Gopalan's response i am unable to view the payment made towards the bills
Verified Support Oct 03, 2015 Aircel Customer Care's response Hi rasu rp, We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you. Thanks and Regards Customer Service Officer | Social CareTeam Email us at [protected]@aircel.co.in | |||
 112 Comments | |||
Comments
Hi
I am your prepaid customer
Mobile number is [protected]
This number is in roaming the data charges are charging very high even it is having the 1GB of data and also done the recharge of 25 for the roaming .
Can u help in this regard
I am trying to contact the customer care buy not able to do so because your customer care people keeping me on hold around 15 min even it is not connected
I am your prepaid customer
Mobile number is [protected]
This number is in roaming the data charges are charging very high even it is having the 1GB of data and also done the recharge of 25 for the roaming .
Can u help in this regard
I am trying to contact the customer care buy not able to do so because your customer care people keeping me on hold around 15 min even it is not connected
Logging to Aircel through my credential is a big task it took half an hour of my time to login. After login could not able to do any process even viewing the bills is a big task. This happens for me for more than six months worst site spending money on advertising is waste instead they can spend it for enchancing their site.
Log in for Aircel never works.. it is very clear that they are poor on technology when it come to maintaining the online portal or possibility being done intentionally so that we cannot check our bills online... The saving grace is that the bill are received by email. I have been paying bills online directly on the website without logging into the account - the only issue here is that you should know the bill amount.
Hi sir/madam i am an aircel postpaid customer and my plan was classic 199
usually I get bill amount around Rs.220 for every month, but last month the bill amount was Rs.333. then i called customer care for help ., they said that you have activated some plan while browsing but the truth was I never done such plans . So kindly reduce the additional charges or else I will change my network as prepaid.
usually I get bill amount around Rs.220 for every month, but last month the bill amount was Rs.333. then i called customer care for help ., they said that you have activated some plan while browsing but the truth was I never done such plans . So kindly reduce the additional charges or else I will change my network as prepaid.
hi sir unfortunate activated caller tune to my number please remove immediate due that i lost my mobile balance so immediate remove ...i[censored] remove immediate I will change my network
MY NUMBER [protected] so its wrost network i am not giving rating this network
so immediate remove any service on my number its very urgent ...i lost my balance ...so plese can do it
my number [protected]
Dear naresh455,
Network team is already checking on this issue & will update to you by 06/06/2015 05:47:57 PM. Also due date is set. For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM.
Network team is already checking on this issue & will update to you by 06/06/2015 05:47:57 PM. Also due date is set. For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM.
sir/madam, my mobile no:[protected].
i am S.Ravi prepaid contomer. yesterday(02.08.2015) i got sms mentioned "Thank you for using pocket internet". and amount approximately rs.72 and above has been debited from my account. but i did not used the pocket internet. moreover many time this will be often like this. you are fetch my amount unneccessarily and as wrong. so, pls return back my amount as soon.
i am S.Ravi prepaid contomer. yesterday(02.08.2015) i got sms mentioned "Thank you for using pocket internet". and amount approximately rs.72 and above has been debited from my account. but i did not used the pocket internet. moreover many time this will be often like this. you are fetch my amount unneccessarily and as wrong. so, pls return back my amount as soon.
hi my name is rasu using postpaid no i can't take my bill datails pls process and send my mail adrs rasu.rp.[protected]@gamil.com
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We would request you to share the date on which you have called at customer care, so that we can cross check and assist you accordingly.Further we would like to inform you that as per our records you have been charged for recovery of Talk Time loan service availed on your Aircel number on January 19, 2015.
Regards
Team Aircel