Submit a Complaint
Mobile Service Providers
Aircel

[Resolved]  Aircel — Myaccount login

Address:Chennai, Tamil Nadu

Hello everyone,

Am an Aircel Post Paid customer from the last month. Tried to pay my bill using the link https://auth.aircel.com/aircel/jsp/LoginSelfcare.jsp. I can enter my credentials, but can't see my account. Just throwing an error as "Unable to process/retrieve your request now.Please try again". Am seeing this error from the last month end.

I tried bulk times to short the issue by using forget password options. But, no use.I have send the mail to aircel service but no response.

Dear Aircel, please short the issue soon.

Thanks.
Was this information helpful?
No (0)
Yes (2)
Complaint marked as Resolved 
Feb 03, 2015
aircel priya's response Am an Aircel Post Paid customer from the few years ago. i recharge rate cutter for rs22 on jan 30. then i wrongly subscribe same rate cutter for rs22 from my mobile on 3.2.15. please deactivate the subscribe rate cutter and credit the balance soon. thank u
Jul 17, 2015
S. Gopalan's response i am unable to view the payment made towards the bills
Verified Support
Oct 03, 2015
Aircel Customer Care's response Hi rasu rp,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Complaint comments 
112 Comments

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers7[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10590 Aircel Reviews

Comments

PIN number

I have received gprs setting but when I am trying to install it, it is asking for PIN. Please provide me PIN number, so I can install gprs setting.
Reply
Dear Customer(akshay bamane),

Thanks for writing to us. We would request you to please call at 121 to get the assistance on your concern regarding PIN number.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply

vulgarity

i am recieving a lot of vulgar messages and calls from this number [protected]
Reply

details sim card

sir please details [protected] is who person most destrub me kindly please information this numbe...
Reply

Hii

I need to reverse my transaction
wrong no. [protected] amt. 77
right no.[protected]
transaction id HPR[protected]
Reply
Dear Customer(priyanka sadasivam),

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in
Reply
Dear Customer(hasan raza),

We regret that we won't be able to help you in this regard.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in
Reply

Duplicate sim card activation

Dear sir/madam my name is Ramasamy.
i bought my lost duplicate sim before 5 days ago.
but its still not activate i will go and ask that shop where i got the sim but no response.
so kindly activate this
sim no-[protected] and
mobile number-[protected] thankq
Reply
Hello sir,
I m your prepaid customer and my no. is [protected] and it comes from Bihar. Now it is not working for last 5 days. I don't know the region. Please help me and solve the problem asap. my contact no. is [protected].
Reply
Dear Customer(av2),

We apologize for the inconvenience caused. Please share your correct "Aircel No." so that our team can look into your issue.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply
Dear Customer(karuppuchamy),


We apologize for the inconvenience caused. Please share your "Alternate No." so that our team can look into your issue.


We'd like to inform you that duplicate SIM card regarding your Aircel number [protected] has been activated.


Thanks and Regards

Aircel Social Media Team
Reply
Dear Customer (priyanka12saini),

We hope our concerned team got in touch with you & issue resolved now.

Warm Regards,
Aircel Social Media Team
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    View all 10590 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information