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[Resolved]  Aircel Prepaid — International Roaming

Dear Sir/madam

I am in Saudi Arab with aircel sim card but mobile is not showing networks.
I called customer care but they are not registering my complaint for this problem and
after listening the problem, they are dropping my calls. I sent email also but no response
from their side. This is pathetic service.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  36 CommentsShareTweet

Comments

When I was in India unnecessary calls, mgs, comes from customers care and balance deduction every time no refund they are living on our top up's

aircel mobile prepaid — excess chare

to day i tries ur no 56060 for download of suprapathan as per ur SMS request. There was no proper answer and simply the tape repeat the message. after i minute i cut the mobile. Ur message shows the last call cost Rs. 18/-. i have complaint this to ur customer care asked to revert the Amt. Pl do the needful
srinivasan
[protected]

Aircel Cellular-Chennai — Prepaid Charges not done

prepaid mobile recharge not yet done
payment made for prepaid mobile recharge for my no[protected] of rs 1000/- on[protected] but till date neither recharge done nor i received any message.
payee name prepaid mobile recharge
address: euronet worldwide india pvt ltd
west quadrant, 2nd floor, mumbai-400051
customer reference:[protected]
payment information: payment amount inr:1000/-
date of payment:[protected]
payment status: success
payment remarks: 0701
looking forward for the positive response asap.
regards/B Prakash Rao

Intl — iam not receaving any further message

iam not receaving any further message
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sir,
why i am not recieving any further messages my no is [protected]


i have comment on this site for 2 times after i getting this message



please can you contact me

Aircel Prepaid — Network and service

Last Sunday I had gone to recharge my phone only to find out that my plan has been changed to lifetime validity and all my call rates and other charges have increased all of a sudden. Complained it took them 4 days to revert.

By which time from monday morning I have not been received messages and friends havent received mine. My SMS facility just doesnt seem to work. When called they asked me to check the msg centre still to no use then call them over and over again... only to explain the problem and not even one customer care personnel seemed to understand. Their standard answer to any complaint is "Give us 48 hours..."

Till now I havent recieved a single message, Its really annoying cos its such a strain to change a number... after using it for this long. But seems a better choice after calling them everyday for the same complaint.

One thing I have noticed during the whole week their customer care is more of a customer sore... You'd rather not call....
I totally understand your plight my friend. However what I would suggest to you is to visit the nearest Aircel store get to the nodal officer there and refer your problem to him. I am sure the issues would be resolved – personal experience Aircel has some great and helpful people at their stores.. Try it to believe it..
i have forgot my handset of n70 i want to emei number
my mobile number is [protected]
i am from hyderabad
pin number is 500013
please i request to give my emei number
and call details
2-3-603/23
patelnagar amberpet hyd-13
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Why don’t you get in touch with your Home Aircel Customer care and share the roaming details. I am sure they’ll be able to help you out.
Dear Mr. Ahmed,

Thank you for writing to AIRCEL.

We regret the inconvenience caused to you.

With reference to your feedback updated in our website, we request you to provide us your Aircel number with alternate contact number for further assistance.

You can also get in touch with us on [protected] for more information on same.

Thanking you and assuring you of our best services always.

Warm Regards

Gayathri
AIRCEL
Customer Service


In case you require any further assistance, please

Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
International Roaming
Dear Sir/madam

I am in muscat with aircel sim card but mobile is not showing networks
Dear Sir/Madam

I am in Sultanate of Oman ( Oman Country) with aircel sim card but mobil is not showing network
anyone knows please reply
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I am in Maladives, I cant get the Network for Aircel. What is the problem, I am missing many friends in India. i have checked in your website that roaming is avaliable here with Wataniya. Why it is not working. Can u explain me.
I am in Singapore, and i hold the aircel prepaid sim but i am not getting the Network for Aircel.
Dear sir

My name Rijas...

i am in Bahrain my aircel is not showing network in the Bahrain... pls help me sir ...
what is the problem for our aircel
der sir/madem
sunil kumar my number [protected] i am not haapy your servis and castomer cair.i am not intresit any call, sms and other service.
please refand my account balance 30 Rs.i am not active any music survice.

My another co no-[protected]
E-mail-jdengg.[protected]@gmail.com
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Dear sir/madam
Nikil kumar jain my Aircl mobile no. is [protected], I had very difficuit problem, i am not using International Roaming, I cant get the Network for Aircel, my sim card is activate then he network show cmcc network but not activate natework

Aircel — Message not receiving when i am in roaming

Dear Sir/Ma'am,

I am using Aircel sim since 3 years, now i am in U.A.E. Since 2 months i am not getting messages from my friends in India, this is my no. [protected]. Pls solve this issue asap.

Thanks and Regards
Imran
I am in Singapore, and i hold the aircel prepaid sim but i am not getting the Network for Aircel.
HI,

Does any problem got resolved

Thanks
T.Vinoth
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hai this is suresh am just want to know hot to change my aircel simcard as a international sim card, i contact customer care at 198 but i dint receive any clarified answer pls reply to my me ([protected] or [protected]@gmail.com)

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