[Resolved] Aircel Prepaid — International Roaming | |
Dear Sir/madam I am in Saudi Arab with aircel sim card but mobile is not showing networks. I called customer care but they are not registering my complaint for this problem and after listening the problem, they are dropping my calls. I sent email also but no response from their side. This is pathetic service. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
36 Comments | |
Comments
When I was in India unnecessary calls, mgs, comes from customers care and balance deduction every time no refund they are living on our top up's
Reply
aircel mobile prepaid — excess chare
to day i tries ur no 56060 for download of suprapathan as per ur SMS request. There was no proper answer and simply the tape repeat the message. after i minute i cut the mobile. Ur message shows the last call cost Rs. 18/-. i have complaint this to ur customer care asked to revert the Amt. Pl do the needfulsrinivasan
[protected]
Aircel Cellular-Chennai — Prepaid Charges not done
prepaid mobile recharge not yet donepayment made for prepaid mobile recharge for my no[protected] of rs 1000/- on[protected] but till date neither recharge done nor i received any message.
payee name prepaid mobile recharge
address: euronet worldwide india pvt ltd
west quadrant, 2nd floor, mumbai-400051
customer reference:[protected]
payment information: payment amount inr:1000/-
date of payment:[protected]
payment status: success
payment remarks: 0701
looking forward for the positive response asap.
regards/B Prakash Rao
Intl — iam not receaving any further message
iam not receaving any further message sir,
why i am not recieving any further messages my no is [protected]
i have comment on this site for 2 times after i getting this message
please can you contact me
why i am not recieving any further messages my no is [protected]
i have comment on this site for 2 times after i getting this message
please can you contact me
Aircel Prepaid — Network and service
Last Sunday I had gone to recharge my phone only to find out that my plan has been changed to lifetime validity and all my call rates and other charges have increased all of a sudden. Complained it took them 4 days to revert.By which time from monday morning I have not been received messages and friends havent received mine. My SMS facility just doesnt seem to work. When called they asked me to check the msg centre still to no use then call them over and over again... only to explain the problem and not even one customer care personnel seemed to understand. Their standard answer to any complaint is "Give us 48 hours..."
Till now I havent recieved a single message, Its really annoying cos its such a strain to change a number... after using it for this long. But seems a better choice after calling them everyday for the same complaint.
One thing I have noticed during the whole week their customer care is more of a customer sore... You'd rather not call....
I totally understand your plight my friend. However what I would suggest to you is to visit the nearest Aircel store get to the nodal officer there and refer your problem to him. I am sure the issues would be resolved – personal experience Aircel has some great and helpful people at their stores.. Try it to believe it..
i have forgot my handset of n70 i want to emei number
my mobile number is [protected]
i am from hyderabad
pin number is 500013
please i request to give my emei number
and call details
2-3-603/23
patelnagar amberpet hyd-13
my mobile number is [protected]
i am from hyderabad
pin number is 500013
please i request to give my emei number
and call details
2-3-603/23
patelnagar amberpet hyd-13
Dear Mr. Ahmed,
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in our website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information on same.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in our website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information on same.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
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