[Resolved]  Aircel Prepaid — Extra balance deduction

Address:Lucknow, Uttar Pradesh

I(Akshet Goyal) m using Aircel Prepaid Sim my No. is [protected]. I recharged the tariff of Rs 11/- on my mobile on 19/106/11 around 10pm by dialing *122*1100# then i checked my main balance but the balance was the same as before recharge so i recharged it again but this time also there was no change in balance so i recharged it thrice and this time company deducted Rs 33/- from main balance and now company is not ready to credit rs 22/- in my account.

Plz take the necessary action as soon as possible. I shall be highly thankful for the same.

Thanks,
Akshet Goyal
Alternate No. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been escalated for a resolution. We shall get back to you.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

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