[Resolved] Aircel — Stop the service from 53030 | |||
My mobile no is [protected], everyday Rs. 1/- is being deducted for sending me jokes, news alerts etc. I had not subscribed but automatically this service has started. Kindly stop this service immediately Was this information helpful? | |||
Sep 12, 2016 Complaint marked as Resolved Verified Support Aug 12, 2016 Aircel Customer Care's response Dear Kishore Chandak, Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223. Thanks and Regards Aircel Social Media Team Verified Support Sep 22, 2016 Aircel Customer Care's response Dear Customer (nesar30nov), We regret the inconvenience caused to you. We would like to inform you that we would like to inform you that Rs.2/- SMS pack was activated on your Aircel number which gives 25 L/N SMS for 1 Day and same has been deactivated at our end the charges are found correct hence waiver not applicable for the same and you can also deactivate this pack from your end by dialing *121*02#.. Warm Regards, Aircel Social Media Team | |||
 56 Comments | |||
Comments
Dear Customer(@jay),
Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
please stop all services that on my no, [protected] and do not disturb me,
Aircel Customer Care's response, Aug 12, 2016
Verified Support
Dear
My no. [protected]
Every day few amounts deducted from my balance. Please help me to resolve this issues. It's great help for if someone help me for issues.
My no. [protected]
Every day few amounts deducted from my balance. Please help me to resolve this issues. It's great help for if someone help me for issues.
Aircel Customer Care's response, Sep 17, 2016
Verified Support
Dear Customer(nesar30nov),
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
This is Vikram. [protected] is my number. For past one week i've been deducted around 20 to 30rs for activating different services which i've never done.. I've called you people 3 to 4 times, they just tell me to send a txt msg to 155223 which i've already done, but the next day someother service gets activated and the amount gets deducted again..This is ridiculous.. How will i use internet or how will i recharge if Aircel does like this.. i just want to deactivate all the service and i dont want this to happen again. Thats it.
Aircel Customer Care's response, Oct 28, 2016
Verified Support
Dear Vicky2610,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 28, 2016
Verified Support
Dear Vicky2610,
As per the system check, no VAS service is activated on your number. We would like to inform you that these links through which the download had happened are 3rd party campaigns that are embedded in the Web Pages that then you had visited and had clicked on such links.
We advise you to take caution while browsing as to avoid clicking on such links to avoid unwanted deductions in the future.
Warm Regards,
Aircel Social Media Team
As per the system check, no VAS service is activated on your number. We would like to inform you that these links through which the download had happened are 3rd party campaigns that are embedded in the Web Pages that then you had visited and had clicked on such links.
We advise you to take caution while browsing as to avoid clicking on such links to avoid unwanted deductions in the future.
Warm Regards,
Aircel Social Media Team
My aircel number [protected].
I have started a 9 RS SMS service and it is not stopped till now.
I have messaged 'STOP' to the number 59301 which were provided me by your network but I have messaged 4 to 5 times there is no response .I have to stop this service so what I have to do
I have started a 9 RS SMS service and it is not stopped till now.
I have messaged 'STOP' to the number 59301 which were provided me by your network but I have messaged 4 to 5 times there is no response .I have to stop this service so what I have to do
Aircel Customer Care's response, Jan 25, 2017
Verified Support
Dear Bròwñ B Mãñísh,
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 28, 2017
Verified Support
Dear Bròwñ B Mãñísh,
As per your request we have deactivated the auto renewal of SMS pack 9/- to avoid further deduction.
Warm Regards,
Aircel Social Media Team
As per your request we have deactivated the auto renewal of SMS pack 9/- to avoid further deduction.
Warm Regards,
Aircel Social Media Team
I want to deactivate auto renewal of 1 rupee rate cutter pack which is deducting my balance daily... Plz help me out
Aircel Customer Care's response, Apr 10, 2017
Verified Support
Dear Vaishali Kengale,
We regret the inconvenience caused. Please share your Aircel mobile no. so that our team can assist you in best possible manner.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We regret the inconvenience caused. Please share your Aircel mobile no. so that our team can assist you in best possible manner.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Apr 13, 2017
Verified Support
Dear Vaishali Kengale,
We would like to inform you that as per your request auto-renewal of Daily Pack Rs 1/- has been deactivated and confirmation SMS also sent for the same.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as per your request auto-renewal of Daily Pack Rs 1/- has been deactivated and confirmation SMS also sent for the same.
Warm Regards,
Aircel Social Media Team
Ndmc service is being activated by aircel themself how to deactivate it can anyone help me out
Aircel Customer Care's response, Apr 10, 2017
Verified Support
Dear Amangaur,
Thanks for reaching out to us. Please share the following information to confirm your identity:
Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for reaching out to us. Please share the following information to confirm your identity:
Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Apr 18, 2017
Verified Support
Krishan Kumar Sahani's reply, May 10, 2017
Just type *121*02#
My aircel no is [protected].I want to deactivate auto renewal of 1 rupee rate cutter pack (MUM149RC1) which is deducting my balance daily... Plz help me out...
Aircel Customer Care's response, Apr 11, 2017
Verified Support
Dear Vaishali Kengale,
We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:
Thanks and Regards
Aircel Social Media Team
We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:
Thanks and Regards
Aircel Social Media Team
Just simply type *121*02# and your service NDMC are deactivated I have also face this problem but dialed these code my service are deactivate...
Hi my number is [protected], i have not activated any services but everytime while i used to recharge, the amount of rs 30 is deducted. I also used the method Sms STOP to 155223 but it showed there is no service activated. But within few hours i got this message. Kindly stop the services.
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Aircel Customer Care's response, Jun 14, 2017
Verified Support
Dear Customer(surendar surae),
We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Warm Regards,
Aircel Social Media Team
We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jun 15, 2017
Verified Support
Dear Customer(surendar surae),
We would like to inform you that no VAS services activated on your number ( 9976941583 ). Kindly share the deduction date, amount, and screenshot to proceed further.
Warm Regards,
Aircel Social Media Team
We would like to inform you that no VAS services activated on your number ( 9976941583 ). Kindly share the deduction date, amount, and screenshot to proceed further.
Warm Regards,
Aircel Social Media Team
I need to know permanent way to stop any vas service being activated on my number every now and then. I was assured by customer care executive that no service will get activated but still one rupee started getting deducted daily. Number is [protected]. Mail id: [protected]@gmail.com
Please, I don't want your VAS. Do reply me.
Please, I don't want your VAS. Do reply me.
Aircel Customer Care's response, Oct 6, 2017
Verified Support
Dear Ashutosh Vivek,
We suggest you type STOP and send it to 155223 OR you can call on our toll-free number 155223 to deactivate any VAS on your number.
Moreover, we suggest you ignore the chargeable links to avoid further charges towards VAS services in future while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations/deductions. Also, we suggest you change the homepage to anything else than the Aircel WAP portal.
Warm Regards,
Aircel Social Media Team
We suggest you type STOP and send it to 155223 OR you can call on our toll-free number 155223 to deactivate any VAS on your number.
Moreover, we suggest you ignore the chargeable links to avoid further charges towards VAS services in future while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations/deductions. Also, we suggest you change the homepage to anything else than the Aircel WAP portal.
Warm Regards,
Aircel Social Media Team
My mobile number is [protected] my balance is dected and services in my mobile number please deactivate services
Aircel Customer Care's response, Nov 10, 2017
Verified Support
Hi Durga Shukla,
We would like to inform you that as per our record no VAS has been active on your number. Further, please share the service name and the screenshot of message if you received for deduction for further assistance.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as per our record no VAS has been active on your number. Further, please share the service name and the screenshot of message if you received for deduction for further assistance.
Warm Regards,
Aircel Social Media Team
Any service activated her my number [protected]. Place deactivated it
Aircel Customer Care's response, Nov 16, 2017
Verified Support
Dear Customer (tzudir),
Thanks for contacting us. As checked, no VAS service was found at this number (7421908980). Kindly provide us with the names of services which you want to deactivate.
Warm Regards,
Aircel Social Media Team
Thanks for contacting us. As checked, no VAS service was found at this number (7421908980). Kindly provide us with the names of services which you want to deactivate.
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Nov 24, 2017
Verified Support
Dear Customer (tzudir),
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
aircel is real cheater.. they deduct money from your account by activating any service from their own and when call on 198, they disconnect the call... I had Aircel number from last 5+ years and now i am planning MNP to some other providers who are not cheater like aircel one.
Aircel Customer Care's response, Dec 14, 2017
Verified Support
Aircel Customer Care's response, Dec 22, 2017
Verified Support
Dear Raj,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
My number is [[protected]]. Everyday my balance is being deducted.I want to know if anything is activated or not. If anything is activated, i would like to request to deactivate that particular service.Please kindly look at this matter. Thank you.
Aircel Customer Care's response, Jan 18, 2018
Verified Support
Dear Lakshmi,
Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:
Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot if any):
Warm Regards,
Aircel Social Media Team
Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:
Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot if any):
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 19, 2018
Verified Support
Dear Lakshmi,
Based on your request, VAS pack charges of Rs 23/- has been credited to your mobile.
Warm Regards,
Aircel Social Media Team
Based on your request, VAS pack charges of Rs 23/- has been credited to your mobile.
Warm Regards,
Aircel Social Media Team
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My Mobile No [protected] and want to deactivate my caller tone. because of i don'"t like this tone and in future if want to activate a caller tone then definitely choose a goodone.
Regards
Shadab