[Resolved] Aircel — false billing | |||
I have got one aircel 3g connection but within 7 days after activation it stop working,after several complaints they are failed to solve the problem ,there representative came to resolve the the issue,they committed a lot but failed to resolve the issue,now they are sending false bill,and i am reluctant to pay the bill, I am agree to pay the bill of 15 days as i used only for 7 days... customer care executive came..Sagar dutta chowdhury([protected]) another executive came..sandip majumdar(written complaint letter given Aircel sim no...[protected] in the name of ..Bhawani shanker soni my contact no...[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I was using aircel postpaid until April. My credit limit is Rs.1000. But they barred my outgoing on first week of April telling that I crossed credit limit. They asked me to pay Rs.4672 to continue to use the phone. My usual bill amount iis around 400-500. How ll I get excess of Rs.4500? I tried enquiring in customer care. But I dint get any good response. Even I went to headoffice. Response was nil. So I just stopped using the phone. Again for the month of may I got a bill of Rs.350 without using my phone(my outgoing was barred as well) I got a total bill of Rs.5022 as my bill amount. What do I do now? Number is [protected].
Reply
Dear Customer,
Your request has been noted and forwarded to the concerned. We shall get back to you for the same. You can get back to us at [protected]@aircel.co.in for assistance of any other kind related to our services.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Your request has been noted and forwarded to the concerned. We shall get back to you for the same. You can get back to us at [protected]@aircel.co.in for assistance of any other kind related to our services.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
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