[Resolved]  Aircel — wrong commitment

Address:East Delhi, Delhi

hi,

i have received a sms for full talk time in Rs.100 you will get RS.100 along with all local calls will be 30 paise per minute for 15 days and same as per SMS i have been recharged with same amount Rs.100 in my number [protected] on November 21,2012 and same i got full talk time Rs.100 however all local calls has not been 30 paisa/minute,its still charge as a normal rate Rs.1.20 paisa/minute.i also talk with customer care but they said no one offer is applicable.

please check on priority and don't give me mantel harassment for wrong commitment from your side.

if i will become angry its not good for your company and market value.

please do the needful otherwise i will go for social media like Facebook and tweeter.

name-rakesh chauhan
no-[protected]
MSP-Aircel telecom
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Aug 13, 2020
Complaint marked as Resolved 
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dear Team,

complaint no[protected]

i called lot of time for same complaint/issue on your service center numbers-[protected],[protected], [protected] however you gays are not interested to make customer, as a civilized person i already complained in SONY service center(c-54, g.floor, sect-02, noida, up, email-jaypeeelectronics.[protected]@gmail.com, ph-[protected],[protected], [protected])for repair of laptop sony vaio model number-vpceb24en/B, after service the laptop, service center staff said to me that your laptop warranty from sony side has been lapsed and your extended warranty of 2 year is in from croma center(ansal plaza knowledge park 1 unit 16, AG21&AG22 greater Noida UP, 0120, 4514600)so you need to contact to croma center.
however the main issue is sony center generated the bill of Rs.18000 which not acceptable, i already dined for that than after they agree for 50 % bill rebate or ask to me take a approval from croma center for FOC service.

please help to resolve my issue on priority its my 1st gentle request.

note-its not 1st time to facing issue with laptop, i am facing last 1.5 year but not get permanent solution.

please take step to resolve, please find supported document on attachment.

otherwise i will go for social media(Facebook, twitter, etc) and write to mail top management

customer name
name-atveer singh raghav
mobile-[protected]/[protected]

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