[Resolved]  Airindia — non refund of cancelled tickets

Address:Chennai, Tamil Nadu

Dear sir

i cancelled an airindia ticket from singapore to chennai dated March 29the, a week earlier i.e on March 21st, after confirming with Customer care that i would be entitled to full refund of my ticket. But, even after sending umpteen emails to thee [protected]@airindia.com and calling various representatives of airindia i have still not recieved my refund. Please help me withe theis matter.

Ticket Details

Web reference AIBE7340629
Booking reference J87MH
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Air India — non refund of money.

i ve booked an e ticket on 25 Feb 11, for a journey on 11 and 12 Mar 2011. the web itinerary reflected a price of 10292/- for my daughter and for adults Rs. 13,220/-. when the payment gate opened all tickets were charged Rs. 13,220/- since 26 Feb am trying to reach the customer service and get the refund. they initially asked me to complete the journey and then after completion kept saying by Monday which never came. In addition to this when I call the air India help line the same lady speaks in two different names and deceives the customer which was disclosed by one of their own customer care officer. today is 28 Apr and i am yet to get the refund.

Air India — Non refund of my cancelled ticket

I have cancelled my air india booking ref (pnr)-jz7w4 on 15th jan. I was told that your amount will be credited back within one week. I have lodged several complaints on [protected]@airindia.In but no response from their side. I have booked the tickets :-

ai-762 sun 15 jan 2012
ai-111 fri 20 jan 2012
ticket nos[protected]
[protected]
I have spoken to the air india authorities also but they have given me almost the same reply. I have not received any intimation from their side nor any refund. Pl take the necessary action.

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    Chennai
    Tamil Nadu
    India
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