[Resolved]  Airtel 3G Services — Excess Billing or Misuse of my SIM by 3rd party

Address:

Delhi

In April 2010, soon after installation of a broadband connection, I was persuaded by the Airtel sales department to take a post paid airtel number [protected] on an annual rent of Rs.500/- with actuals against usage. Even though it was not my requirement, I subscribed to the idea but never used this SIM. As a result a meagre 183/- has been billed to me during the past 14 months usage against this number.


But now suddenly, I have been contacted by Airtel collection people to pay Rs.21000/- (twenty thousands) for usage of 3G services on this number during the past one month. As I have never used 3G services on this number and therefore on 10.6.2011, I have sent a Complaint to the Nodal Officer and the Appellate Authority in Airtel through their email ID: appellate.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, nodal.[protected]@airtel.in In my complaint to Airtel, have said that I sense a fraud in it and that they should investigate it and prosecute the wrong doers. And that they should remove this outstanding from against my name.

PK Rastogi, 10th June 2011
Email: [protected]@hotmail.com