Airtel — AIRTEL 3G SPEED PROBLEM

 
3 Reviews
LOHEGAON, Pune District, Maharashtra, India
 Warriorvivek
My No. - [protected]

I act airtel 3G plan 101rs = 300mb on 28th sept

i have 7.2 mbps modem and i get only 6-7 Kbps
i call customer care on 30th sept. and tell my 3G speed prob. they said ur prob. will be solv with in 24 hours ....

I was waiting , waiting, waiting for 3G speed but result is same ...
now again i call customer care on 3rd oct and tell my 3G speed issue they said ok i am chk what is the prob. mean while call disconnect ....
when i call again i am unable to connect customer care ....


TODAY - 15 october 2012

still i am getting only 7-8KBps ......

Worst service provide by airtel !

I activate 3g plan on 28th sept. and today is 15th october my problem is not solv my speed is still 7-8kbps.
When i call airtel customer care no. 198, 121, etc. they give some offer detail and disconnect the call .
Airtel is cheating with their customers ...
Solv my problem or Give me my money 101rs or Tell me what is the procedure of porting the no. from airtel to any other network ...


my previous req.
http://www.consumercomplaints.in/complaints/airtel-in-3g-plan-not-getting-3g-spe...
Complaint comments  2 Comments     Updated: Share0Tweet0

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Comments

Namaste(Warriorvivek),

This is to inform you that your concern listed on 15 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
No one solv my prob.
i am not getting 3g speed my 3g plan valadity is almost over ...

...
I experience airtel 3g what worst type of service airtel give to
their customers ...
Now m going to port my no. to docomo ...
Docomo provide better 3g service in compare to airtel ...

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    Customer satisfaction rating
    25%
    Complaints
    39184
    Pending
    4403
    Resolved
    8601
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - AIRTEL 3G SPEED PROBLEM