[Resolved]  Airtel — Airtel prepaid Online recharge Transaction error but money deducted.

Airtel Prepaid — money deducted

money deducted from my balance and not reverting it back instead of calling me lot of time, giving new date each time.

i am also holder of airtel prepaid account. and the observer of their frauds as well.

the government of india should have to make laws for these tellecom companies to avoid such type of deductions of money from their account...

dear manager.

i am manish kumar, user of prepaid connection with your company( airtel ).my cell number is [protected], i have a message from number 4774 intimating that my missed calls alert service activated without my subscription or any request to airtel. and
automatically 15 rupees deducted from my account from balance rs 2 to negative balance rs 13.

its not the case of just RS 15 .its fact that company is having lakhs of connection and missusiing their accounts with these types of obligations.

i have already complained to customer care but no any positive response acuted.

i request you to please reimburrse my dues back...

early response will be appriciated .

I am having airtel prepaid card every month Rs.30/- get deducted. I have not opted for any caller tune still the amount gets deducted.

Request you to check and pls reverse the amount back in my balance asap. Tried calling customer care very bad response someone picks the calls and gets disconnected.

Lat day I got a message from 64611050 saying "Thanks for using unlimited pack service on airtel wap. You've been charged Rs. 50. I haven't used any service of Airtel's. Still they took 50 rs frm my account. When i called the customer care they said the details has been updated on their server and asked me to call after 4 days. They are not giving me a satisfactory response nor are they listening to me. My mobile numb is [protected] [chennai]. What shud i do.. PLease look into this

Dear sir,
i used GPRS on 16.07.09 and 19.06.09 rupees 20 pack.
but after activation the Amount Rupees 40 deducted in my account.
please check and reply.

Airtel WAP Service — It is deducting money from recharge value

Please deactivate the Airtel WAP service from my phone No. [protected]. It is unnecessarily deducting Rs. 20 and 10 which is a grave cheating.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Airtel Prepaid — Balance deduction due to their own management mistake

Dear Sir/Madam,
I don't know when did they activate a weekly subscrition on my mobile and cut Rs. 20/- on it's name. Then i contacted airtel customer care on around 2nd or 3rd june and they gave me a reference no. COVDE[protected]. I again contacted them on next day and they told me that they have removed such subscription from my mobile no. Now on 10th june again i got a message of balance deduction and found Rs 20/- deducted from my account.... What does it mean??? .... Please take some valid action against these activities because these activities decreases the trust of customers.
Thank You.

--
Shailesh Singh
[protected]

P.S.: Hope that you will take this case asap.