[Resolved]  Airtel — amount taken and customer care not attend my call

Address:Pune, Maharashtra

Sir my name is Prabhu, my mobile number is [protected], in my mobile Facebook service is activated in the date of[protected] ,and the service deactivated date is[protected],deactivation conformation message is available my mobile ,but this VAS is not deactivated still now total amount taken is ₹43,what can i do customer care not attend my call on[protected] to today five time deactivated this service conformation message available my mobile but still not deactivated
All ready complaint this site amount credited my account and the same day amount taken this service ₹10
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — not attending the customer

Hi!
this is Rajni Gopi a prepaid airtel user recently means on 31st october i have Filled the postpaid connection form from one of the sales executive Name: Kamini her office is located at Parmar trade center. i had filled my form and paid the needed fee also i had taken a plan of Rs.125/- using the same number but i have converted the same number into postpaid but instead of complaining many times to Kamini she has not yet activated my postpaid connection. Is this the way you solve the problem of the customer. Customers are kept on waiting .
Kindly look after this immediately.
dear customer
the mobile is owned by ch. raja carrying mobile number [protected]. the sim is blocked suddenly. so we need an activation for that sim. sim number is[protected]. so please activate my sim as soon as possible.
Namaste Prabhu,

This is to inform you that your concern listed on 26 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Namaste Prabhu,

We would like to inform you that your concern listed 26 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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