[Resolved]  Airtel — balance deduction

Airtel — false balance deduction for different value added services

Hello

This is Prem Swaroop Yadav from iitk i have taken new Airtel sim (prepaid connection) and i am facing a lot of trouble due to false balance deduction for different value added services like as given below:

The Last 4 Charges are :

1. Subscription Services-Rs.20.00, 28/12/10, 09:50 AM

2. Java Game Download_CricketTriSeries-Rs.75.00, 18/12/10, 10:47 PM

3. Subscription Services-Rs.10.00, 13/12/10, 02:59 AM

4. Subscription Services-Rs.20.00, 27/11/10, 10:28 PM



i have not subscribe any of them as I am single user of my mobile.

I am very frustrate to this this and i am willing to stop having further this new connection can any one please let me know how to handle such a stupid thing.

I called customer care several time but did not get prompt and appropriate response from there as well.


I am having my tataindicom old number in which i never had such a problem.

--
Prem Swaroop Yadav (PSY)
Indian Institute of Technology
Kanpur-208016
U.P. India

my num is [protected] i agree 100 percent with they are just wasting over money, i have same complain and i have done this complain four times, they dont have any reaction of this they are just doing what they whant, i request to trio pl stop this, we are suffering a lot of this kind of problem pl take somre stong action of them.

I don't know why always services like caller tune etc automatically start to my number i really fed up. I want my account should always have positive balance but airtel never let me to do so.As soon number portability Launce I'll change my service provider. My number is [protected]. Airtel has so many demerits regarding services... I AM STRUGGLING LITERALLY..............

Dear Sir/Madam
I am a prepaid customer of airtel having my number [protected]. i have recharged my account on[protected] at 9:09 and got a talk time of rs 249 with transaction id [protected]. I am also having tariff of free SMS pack of Rs 52 which is valid till 8-Jan-11. Now my balance is 0 .
So please help me out in solving this issue, i could not call to the customer care because of 0 balance.

Thanks
Virendra Kaushik
91 [protected]

Dear
Sir,
My Name is Suresh Thakur and i m retail of Airtel . I have sim card of E-reacharge . todya morning
i recharged a number after that my blance goes decuted with 55 rs give me reply for my this deduction other wise i will make an FIR for it in my nearest police station


suresh thakur
(manik chowk bihar)

Dear sir
My name is suresh thakur and i am a retalar or Airtel. I have a sim card of e-reacharge thats number is [protected] to day morning my 55rs goes dectuded so i am very frusted pls reply me other wise i will denote a FIR in my nearest police station .

suresh thakur

sir,
I would like to inform you about my balance deduction problem,
A service titled "Bhojpurimovies" provided by AIRTEL is activated after every 3 or 4 days and in account of this service balance is deducted by Rs.10 without my permission . No action has been taken by AIRTEL communications even after complaining so many times.
Please take some strict action regarding it as soon as possible.

customer : Rohit Hemrajani
airtel mobile no.: [protected]

hi,

My name is SUDARSHAN DUTTA from Guwahati. I have an airtel connection ([protected]). From last few days, a rupee is being deducted from my account daily for may be some false subscription which i haven't done. Even when i tried to contact the customer care at 121, no one attended the call. This is not the first instance when this happened. Earlier too Job alert was subscribed without my notice and each day a rupee was deducted. Even if the job alert was subscribed, i didnt get any job alert hence i didn't know that it was subscribed, and airtel happily decuted 50 rupees from my account (this i got to know when i called customer care). This repeated incidences is becoming quite frustating.

If anyone personnel of AIRTEL is hearing, I would first request him to first stop the sevice which is deducting a rupee from my account and then do the necessary to refund the amount.

SUDARSHAN DUTTA
IIT Guwahati

Dear Sir

My name is Ankit Chugh and I have an Airtel number [protected] o[censored]ttaranchal from past 5 years and currently I am in Kanpur.
On 8th December 2010, I received a message stating my balabce has been deduced my 3Rs for subscribing to wapactress pack. I called the customer care on 198 and he was very rude and didnot give me any information, he asked me to call on [protected]. After some time I received another message stating seduction of Rs 10 from my account and Rs 30 per month charges. for hello tunes but balance was not deducted at that time. However I didnot receive any call from airtel and never accessed the internet from my number. When I called on the number given above, he said that internet has been accessed. I tried to explain that I have not even set the GPRS settings. I also told him about the message of Rs 10 deduction but he said no deduction will be made. When I checked the balance at 11 P.M the balance was deducted. I tried to call the customer care but they hung me up several time and did nothing about my problem. So I request you to look into the matter, de-active any packs and refund me the balance as soon as possible.
I am very depressed about the event as it has never happened before and 3 successive events is a very unfortunate case.
Expecting a quick response and corresponding action from your side.

Regards,
Ankit Chugh
IIT Kanpur
[protected]

Airtel Delhi — Unnecessary charge deduction

Hi !
I received a message from 56363 saying "ModelsVideoClub, Regular charges Rs.99/month will apply to you"
and Rs. 99 was deducted from my airtel prepaid. I do not know how I received this message and I did not apply for any subscription. I contacted customer support at 121 to get more info and to stop the subscription, sorry to say but the customer support is RUBBISH ! Everytime I called I got completely different answer from the previous executive ! And you can clearly say that they are trying to brush you off !
The only option that I'm left with is to lodge a complaint here hoping that it will be resolved !
Please stop this subscription asap !

Airtel Mobile — Balance deduction

The unnecessary deduction of my phone balance.I use Airtel prepaid SIM card on Nokia C3 phone on which I got a promotional offer of free Internet upto six months.
In between round about after one month utilization,i got text message from airtel that u have downloaded
1.summer games and charged Rs 50
2.CricketT20Fever and charged Rs 25
3.Driving Fever and charged Rs 1
and my balance remain one rupee and then i contancted customer care.
They dont resolved my problem and told me this was your fault.
Such type of deduction are so common in my airtel number,one month ago my rs35(approx.) also deducted.

sir
with due respect i want to put into ur notice that some mobile companies are only focused at making their money. actually i switched off my phone between 3 dec 2010 to 9 jan 2011.
during this around 150 rs was deducted from my phone .
then i called and informed them about my problem but they r not refunding my money
some services were activated on 10,11,13 dec.now plz tell me what to do.i am not responsible for this as my phone was switched off .
this is not the first time and not with me .
i request to take strict action against them .my complaint no is CJBWC[protected]

I down load free game from nokia OVI store, when I lunch the game in my mobile they immediately charge Rs.50/- and activate tadka live in my number with out my prior consent.
I talked to customer care executive but I not convince enough.
Hope get my balance back as early as possible.

Airtel — extra balance deducted every day

sir/mam...
this is to request u to resolve this problem as soon as you can.
i hav only one service activated on my airtel mobile , that is, best five.
i have one no.in best 5,for which till last month 50p per day were deducted. but from this month daily 1.50rs per day are being deducted. i want a clear reply of this service. why is so much balance being deducted evryday? my phn no.is [protected]

i am using airtel no [protected] since 4 years.First 3 years it works like anything.but now every time i have a prb.either they deduct amount activating hello tunes,or giving reason that i used interent.Thistime their reason is weird,they r telling that i downloaded java games software.I have broadband connection to my pc.they should have given some other reason.When i called caled customer care,they asked me to call on 17th giving some complaint no.and when i called today they again said the same reason.is it happen to me only?or other airtel users?i better try some other sim than this airtel.I had enough prb of this airtel,wasted somuch time arguing with customer care,lot of tension i faced cz of this airtel.Thinking to change the sim,hope other sim works .

Airtel Mobile Services — New Plan Activated and money Deducted

I have an Airtel mobile connection with number [protected]. Money is deducted from my balance and message sent that "You are selected for Sonu Nigam songs and every month 15 Rs. will be deducted from your balance". I have not requested for any such plan.

Please it possible to cancel this plan and refund my balance amount.

Regards,
Bineeta Singh
[protected]

Hi,

My complaint against, my mobile balance deduct 1 Rs. daily basis
I am totally faid-up this behavior kindly solve issue & try with customer care
but unable to contact - [protected].

My E-mail id- vinod.[protected]@gta-oss.com

Hi,

My complaint against, my mobile balance deduct 1 Rs. daily basis i dont want activate this plan.

I am totally faid-up this behavior kindly solve issue & try with customer care
but unable to contact - [protected].

Name- Vinod Kumar

My E-mail id- vinod.[protected]@gta-oss.com

Sir,
in my number [protected] the balance of around 100 rs got deducted without nay information from service provider.
I have lodged a complain but still they haven't refunded the money in form of balance

i'm too facing the same problem