[Resolved]  Airtel — balance deduction

Address:Madhya Pradesh

i am ashish pandey i am using airtel sim fo last 5 year. airtel always cut my balance whenever i recharge. recently they dedudcted rs 150 from my account without any proper reason. i called to customer care but they didnt repond me. please help me .
Ashish pandey
[protected]
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Oct 14, 2016
Complaint marked as Resolved 
Verified Support
Feb 04, 2013
Airtel Customer Care's response
Namaste Jilani,

We would like to inform you that your concern listed 31 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Oct 18, 2013
Airtel Customer Care's response
Namaste Abdul,

This is with reference to your post dated 17 Oct. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

hello my self manish i have very upset its deduct my balance every day 5 rs. when i call customer care its not working airtel customer care servies is very bad working
I have been deducted for some games pack rs 99 for 3 months now. My number is [protected]. already I have notified customer care to stop this service. Yet they have reeduced my balance. this seems like a very fraudulent service provision from airtels side. my email id is v.[protected]@gmail.com . also i raised the do not disturb Service of airtel.The customer care executive said it has been activated. Yet i still get spam messages on my number. I really need higher authorities to look into it.
rs. 49 is cut from my balance without any reason. And my airtel num. Is [protected].
And my num. Is not connecting to the custmer care. Pls return my balance.
My mobile number is [protected]. I have activated net pack. after checking my net balance i have started surfing. but balance deducted from my main balance. they deduct rs 48. when i complaint for it they said that system not showing this type of information. I know that is very small ammount but same things happend many times. customer care does not take any positive step.
Sir,
I have done my AIRTEL Phone recharge twice in this month,and I have not requested them for GAMES CLUB but they have deducted my balance Three times from my whole balance.Details of deducted money with date wise given below.


1.GAMES CLUB_30 Rs.99.00 Date 18/07/2012 Time 3.32 AM
2.Games Club _30 Rs. 20.00 Date 14/07/2012 Time 3.56 PM
3Games Club _30 Rs. 99.00 Date 09/07/2012 Time 11.48 AM


Kindly See the whole matter and help me to get back my balance as soon as possible.

Regards
Shivani Bajpai
120,Saraswati Nagar
University Road
Gwalior MP
India My cell no is [protected]
Email : [protected]@gmail.com
Hello sir
I do not know where to complaint now. I have complained on your site but i did not get any solution. Now from last 10 days i am calling and mailing airtel customer care but tghey are unable to solve it. Please try to understand my concern.
My Name is Arjun gami, I am using the airtel Gprs Pack of Rs 149, when i close the browser, i see that my balance has been deducted with rs 70, 80, 80 three times in a week when i call customer care, my call not connect with customer care due to balance. i[censored]nintentionally i click on any button, there is no confirmation, so kindly reverse my balence in my account, my mobile number is [protected]. as guidelines provided by trai that there is confirmation from customer before deducting such balance.

plz solved my problem as soon as possible because im daily 40 Rs consumed.

so DO NOT DISCONNECTED CUSTOMER CARE FACILITY WITH OUT CUSTOMER INFORM .

i[censored] are not able to return balance plz talk to me ...i will port their

THANKING YOU

ARJUN GAMI

[protected]
sir,
Mera Name Shahbaz sunny hai mera Airtel ka no [protected] hai jiska Balance[protected] ko 51 RS kata jis kaaran hamare no. par hello tone chalu ho gai jo ki hamare doaara nahi ki gai, or 121,198,[protected] par kai baar call karne par bhi call nahi lag raha hai. jis bajah s ham apni sikaayat darj nahi kar paa rahe hai.
sir aap se nivedan hai ki hamari sahayeta karen. Dhanyabaad'
Respected Sir,
mera naam Shahrukh Sunny mobile no. [protected] hai ;22 july 2012 ko mera balance 109.38 Rs/- tha isi din mane 5 Rs/- bala 5o mb ka internet pack compny se internet setting duaara dalbaya lakin raat ko 11;30 baje balance chek kiya to balance 72 Rs/- tha or jab internet balance bhi baki tha phir bhi balance kata gaya total balance 33Rs/- balance kata gaya hamne iski camplain airtel costomer care se ki jiska camplain no-CWRCH[protected] hai airtel baalo ne 25-7-12 tak balance baapis karne ka kaha tha par koi balance bapas nahi aaya
please help me !
my name is hariom ,and my contact number is [protected]...
sir mere mobile se 2 bar amount deduct ho gaya hai. mene 110 ka recharge karaya tha. usme se 25 rupees ka balance deduct ho gaya. uske 10-15 din bad phir mere mobile se 65 rupees ka balance deduce ho gaya... or costumer care office mere call attend nhi kar rhe hai. please solve my problem varna mai consumer court mai complaint kar dunga..
I am an Airtel Sim prepaid customer [protected] and would like to get my list of calls for the month of June and July 2012 as my balance has been deducted in a large sum even though I had not requested for any services except a few calls.Had recharged again in first week of october and was amazed at the way my balance was deducted for the few calls I have made.The customer service is not available after trying ample of times.So kindly have the balance adjusted accordingly and with the amount of several similar feedbacks I believe and will soon change to other companies.Awaiting response.
Airtel



Balance deduction
Respected Sir,
mera naam Shahrukh Sunny mobile no. [protected] hai ;22 july 2012 ko mera balance 33Rs/ kata gaya hai. jiski sikayat hamne airtel costomer care se ki jiska camplain no-CWRCH[protected] hai airtel baalo ne 25-7-12 tak balance baapis karne ka kaha tha par koi balance bapas nahi aaya hai hamne 198,121,[protected],12118 par bhi call kiya par lag nahi raha hai or hame Atyadhik pareshaani ka samna uthana pd raha hai.
so sir please help me !
MO. SHAHRUKH SUNNY
Mungaoli, Ashoknagar, Madhya Pradesh, India

Airtel — deduction of balance due to improper net service

On 31st july 2012, my balance was deducted upto Rs.150/- from my main balance. I had checked on 30th july my free mb bal was near upto
700mb. bt on 31st july it was 0mb. without any net usage. so i had complained in airtel bt there was no proper guidanceand servise provided as
required inspite of calling them many times. i want refund of my balance . plz rep soon
Sir,

On 4th august 2012 i received message from airtel that, 5 august 2012 message booster will not applicable due to friendship day. But, all other networks giving message service as booster. Ok. i'll accept that message which received on 4 august 2012.
I already active message booster for local sms and I sent message today (6 august 2012) morning. But, now also airtel deducting sms cost for local sms. This is injustice. Kindly take necessary action.
sir,
i m Rajeev Mishra
mo.no [protected]

i called customer care in 5 or 6 time about balance deduction
they received phone and after few second they disconnected
every time that lady talk me and did not tell her name...

i[censored] can do something so pls do appox 50 rs deduction done within one month
i[censored] have no manner to talk customer so why u are doing job why company want that
every customer talk with lot of abusing worlds

i think they know only galies

pls do something..
Dear sir/Madam,

ItIs Regarding Complaint Against A porn site (www.indianpornvid.com).
Someone Has Posted My Mobile No. On This Site With Some Abusive Comments.
And Now I AM Getting Unwanted Calls From Many No.
Whenever I Type My No. On Google. The Google Shows Directly Same Porn Site Page.

So Its My Humble request Pls Anyhow Remove My No. From That Site So That I Will Be Free Form Unwanted Calls.

I Will Be Waiting For your Positive Reply...

Thanks
&
Regards

[protected]
my balance is lose while surfing after activating the net service and helpline is also off my mobile no.. is ;- [protected]
Dear Sir/ Madam

I am Pravin R. Ukey , user of Bharti Airtel mobile service providers. Yesterday i have balance in my phone 70Rs & today balance in my phone is 0.00Rs. it is happen with me at 7 times . Please take some action against bharti airtel. i am waiting for justice. thank you.
Paise ki kami hain to bhik mango
Dear sir,
Even I was not given ok to receive cricket update, but I am getting, and deducting, 1.50 per SMS, , please stop this, as I am not mostly in india a, but I get massages...my mobile no. [protected], , , , , please stop unwanted SMS from AX-IMALRT...thanks
Mahesh Dewaani

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