[Resolved]  Airtel — Balance & Validity of Special Recharge 57

Airtel — Offer didn't valid

I received a message on 31.12.2007 as above:

"Recharge today with any validity voucher & get bonus 25 A2A Talktime valid for 30 days. Talktime will be credited within 48 hours."

(I know that those customer are enjoy the offer, who received the relevent sms with offer.)

After received this msg, I recharged my number with 401 RC voucher, but I have not received any Talktime till date. I complained in ur Customer Care and they give me the complain no. 22518800 and 24hours for solve the problem but no result then I also complained (as Airtel direction) in 121 on 12.01.08 and 14.01.08 but no body have the responsibilities to give any response to their client. It is very bad exp. with the AirTel.

Rs 25/- is not a big matter, but Airtel has no commitment and no good support to their clients. All the executives always give 24 or 48 hours to solve the problem, but they couldn't do it.

I am waiting a possitive responce from ur end.
Thanking you,
Siddhartha Ghosh
[protected]

Airtel — Validity and Talktime recharge

Hi,

I just did a recharge of 222 on my Airtel GSM.When I spoke to the customer care officer he said that it was a talktime recharge and not a validity recharge.He asked me to do a validity recharge again.I am going to do a validity recharge again.

Amarjeet

Respected sir/ ma'am
I got a local-national message card recharged on 02.04.2010 (Trans ID- [protected]). According to this scheme, one could send 500 sms per day to any national and local number. To my surprise, just in 7 days this service got deactivated and an amount of 35 rs got deducted from my balance.
Immediately after i made a complaint calling at the customer care but no steps are being taken.

Pls take necessary actions against my complaint, my mobile no. is [protected].

I am waiting for a postive response from your end.
Thanking you
Neha Khandelwal
[protected]

AirTel — Special Recharges

I have received SMS on my mobile for special recharges Rs.33/- for 15 Days & get full talk time. I recharge this through Dealer but recharge not successfully & dealer claim Rs. 33/- whar i do???????????????????

AirTel — Balance & Services

my self habib my airtel no is [protected].i m trouble for this network because,my balance remove from main account & services are activated without activation.When i think that solved this problem and i call customer care then my call is not connect and computer said for balance & validity inquiry call *121#.if my problem is not solved then i will used other network.

Namaste Rohit,

This is to inform you that your concern listed on 29 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Rohit,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33