[Resolved]  Airtel — no service

i have dth connection of airtel dth id [protected]
but after 3 months there a problem but no one response for solve it
what can i do
Rakesh Bhatia
[protected]

AirTel — NO SERVICES

Sir,
I have a airtel land-line connection with broadband service.
My plan provide me both calling and using broadband, none of then is working from last Saturday i complain for 5-6 times to send representative and solve this but no action is taken place.
My land-line number is [protected]
under the name Manish Birdika
one of my complain number is 48152428
Now when i call customer care of airtel the make my call on hold and don't talk to me any further. This connection is used in my office and since it is not working the orders are not coming which effect us in loss of thousands of rupees as order goes to other seller and also we does't able to get connected through net over that place which provide us great trouble in urgency.I have also given advance payment of 14 months. and have only used this connection for 2 months till now. kindly help us get compensation and in solving this problem.


Thanking You
Gaurav Agarwal


MY CONTACT NUMBER IS [protected](Gaurav Agarwal)
PLEASE HELP ME TO GET OUT OF THIS TROUBLE

AirTel — delay of services

I Kunal Peswani son of Nand Peswani on whose name we are using the airtel landline with details provided below
Account No.:[protected]
Landline NO.:- [protected]
Name and Address: Nand Peswani
Flat No. 66, DDA FLATS,SECTOR-9,POCKET-2,DWARKA, NEW DELHI-110075

Had requested for wifi installation on 25 june2011 whose request no.48131254 and i had especially mentioned to 198 complaint department tele caller MANISH TAMRKAR to please forward a request to install the same on 3rd July 2011 as it was a sunday and we all are working, so it could be convenient for us. But it was not installed. I again called 198 from landline on 5 july 2011 and requested the same, whose request no.48510952 and the date and time for installation: 7JULY 2011 11:21AM, which has not been installed till now.
I had requested for parallel connection installation on 28 June 2011 with request no.:[protected] and i had told 198 complaint department ROHIT RAKESH TAHAYAT to please forward a request to install the same on 3rd July 2011 as the reason was same as stated above.But to no avail it was also not installed on 3rd July 2011. I again called 198 and expressed my dissatisfaction to Manish Tamrkar on 5 July 2011 and told him to complaint against the same,he said he has written and forwarded the complaint.I took the request no.:[protected] for installation of parallel connection on my fixed landline whose date and time of installation as given by him:7 July 2011 11:28 AM, WHICH HAS NOT BEEN INSTALLED TILL NOW.
I called 198 today i.e. 7July 2011 at 2:30pm had conversation with POONAM DUBEY and expressed my anger and dissatisfaction to her and she promised that these services will be installed today itself. But nobody from airtel has come till now..

Airtel network services — No proper service

Im very much disappointed writing this complain. Last time i complained about no proper network services and when i call customer care,no proper guidance and many a times the line is just on hold.

last time i complained about unneccesary deduction of amount on my phn. It was rectified after an engineer called me from Mumbai( I guess).

But the disruption in network service remains. I had been to NZ for almost two months after my problem was rectified about unnecessary deduction of amount for nothing. I returned a fortnight ago,and i experienced proper internet services only for some hours,probably,later i didnt have any internet on my phn for 5-6 days. Then it automatically got proper.

But later then again i have frequent disruption of internet. Secondly, I recharged my phn for 10,000 free text mssgs(local and STD),but to add to my anger,when i sent my mssgs to multiple recepients,it deducted 0.9 paisa for many local recepients. Presently, im not able to send mssgs to many contacts. When i send mssgs to multiple contacts,it sends some and it fails to send some.

This is not the first day,its almost more than a week,it could be 10-12 days.

And to add to my disappointment,im not able to make calls from my phn to any contacts. Yes i recive calls and text mssgs,but not able to call any.Im not able to send text mssgs to international contacts either.

And to top it,when i called customer service,im not able to get thru,it says ""dial 121 to knnow ur balance"" And fortunately when i get connected sometimes,I get doubly disappointed when customer service are not able to understand me for having english language problem,and i still bear all that and try to explain them and try to get some help from them,they promise to connect me to their superiors,but everytime im put on hold for more than 10 minutes or it could be more if i dont disconnect.

What should i do,throw away the sim and buy a new one? What guarantee i have that my new sim will work well,will i have to send my contacts the mssgs for changed number,JUST BECOZ AIRTEL CANNOT PROVIDE PROPER SERVICE?????

The pathetic service I ever used. I switched to Airtel from Idea in hope of good service (through MNP), its worse….. call service just hangs up, when tried to call, will get ‘This service is not available on your mobile phone’ message, and when I give call to my mobile I get ‘This is a invalid number’ message. But mean time I CAN ACCESS DATA….(that’s strange). To fix issue I tried(for 45 min)to contact (so called)Customer Care (121/198),,,,, its a “JOKE”, even after making proper selection to talk to Customer Care Representative…. at the end I’ll get to hear ‘Thank you for calling Airtel, good bye’ even before talking to representative. Amazing is I got same response even after trying from my friends airtel mobile. Its happening repeatedly. Dono whats the fuss with service

If they are not able to provide good or at last normal service to the customer they need to free up the resources so that some one else will utilize.

Customer ID . [protected]


On 6.9.2011, I was informed by Airtel through SMS that they will change the direction of the dish in view of change in the operating satellite . The services went off on 20.9.2011. I have,since ,been persistently requesting their Customer Care through phone , mail for restoration of services ,but they have failed to respond,despite several promises made .When I asked for refund of my subscription charges and installation charges ,they have refused to respond. I request your intervention to wake up Airtel and not to cheat with big Ads.

Airtel — Not Giving good Service

My Self PRATIK G.ANGAITKAR...My mobile no is [protected].....i was cancelled my portability(BSNL) due to as per your suggestion on 1/10/2011...because your customer care said that," i[censored] canceled ur portability then our company will provide best service to u like, reduce the call Rates i.e.10 paisa/sec for (A-A) and for others 30 paisa/sec". But i cant get your offer till date. If you are not able to give me such kind of offer then why u committed to me??please give me response as early as possible .
Thanking You...

arpit — want to deduct my amount of broadband for three months

i hav got fed up of the behaviour o[censored]r executives due to their fake commitment . my internet connection is not working from 17 august till 30 november.no action has taken between these dates .i have registered my complaint many times but no executive has got visited me .my connection has cut off due to non payment for three months. iwill pay but i wont pay d amount of broadband connection. so i want full waive off on my broadband amount .my account no is 16307551 and connection is on the name of santosh mittal .my email address is mittal.[protected]@gmail.com .please take action on thiis as soon as possible and reactivate my account as iam facing many problems due to non working of my connection.

Dear TRAI

Airtel has sold me a datacard for 2500/- and did not provide the service for two months.

The datacard is locked to the Aitel service provider. I am not able to use that card for other service provider.

Even though I am brutally cheated by the Airtel, I still have to beg them for the service because the datacard which I purchased from Airtel is not working with other service providers.

I think this is restricting the user from having the benefits of the telecom revolution.

I see no reason why I should stick to the Airtel only, My datacard should work for all the service providers, then only customer like me can have a choice to choose the alternative when they don’t get service from the service provider for the money they paid.

My sincere request to you to consider this issue and help the people like me to have the freedom to choose the service providers.


Make : HUAWEI MOBILE BRADBAND E1731
Model : E173Bu-1
IMEI: [protected]
S/N: 8CA4CA[protected].

Dear Sir,
Airtel gives the worst services among all DTH
connections. I have got fed-up with this connection and want to throw
it on the road. I have made a complaint regarding NO SIGNAL-ERROR-B001
on 25/12/2011 and till now 28/12/2011 till 10:20 am no engineer has
visited at my address. Dealer is demanding 100 Rs money but my
connection is in free service period ( in six months) as i took the
connection on 11/07/2011. I will not suggest anyone to take Airtel DTH
connection.

Ashish Sharma
Customer ID [protected]
Mob- [protected]

airtel thane — NO SERVICE PROVIDED FOR CUSTOMER

HELLO
SIR,

MY CONTACT NO :- [protected]


SINCE 3 DAYS I HAVE LOTS OF PROB IN AIRTEL CARD IT'S NOT WORKING & NO NETWORK ,
SO I HAVE MANY LOSS OF COMMUNICATION IN AIRTEL NETWORK


SO PLS CO-OPERATIVE THIS STAGE AND GIVE ME MY 500/- RECHARGE FOR OUR SIDE OTHER WISE I M GO TO CONSUMER COURT & FILL THE CASE




REGARDS


sumit

reward to answer

Airtel — Huge Delay in internet connection installation

Hi,

On 6th January, 2012 I requested Airtel to install broad band connection in my home by paying 800 rupees to an Agent. Till now they have not provide the connection. I called MR Kalyan ([protected]) more than 300 times to him. Many times he even did not lift the phone. I requested him in all ways. But no result I found. He keeps on postponing by saying today evening or tomorrow morning like that.

As internet connection is not available I was unable to put reply for many important mails .Due that I lost very good opportunities in my career. Still I requested him many time to establish connection in my home. Today I called him more than 50 times but he did not lift the call. I completely fed up with these people. And I decided not to take broadband connection from Airtel. Kindly send back my money as I don’t want connection from you. My CEF no is HY410304.

Regards
Paramesh Aluvala
[protected]

I have been airtel user from last 5 years. and nominated as golden customer as they called. My number [protected] was prepaid and i have submitted all the documents to make it Postpaid. I got the new SIM too from relationship center, yavatmal. It's been 1 and half week but still the SIM shows me no service. For this conversion airtel claiming only 72 hrs of time. And also they barred the customer care call on my alternate number. What should i do now. I want my service soon as i have only number to get in touch.

Namaste (GinsTincT),

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Hi,
I am major Amit currently posted at barrackpore near kolkata.
1.I recharged my Airtel 2G plan from airtel online website for rs 199 as this option was available on the airtel website itself the transaction id is 942679 on 30 may 2013.
2. I paid the money from SBI net banking.. My complain is that the money has already been deducted from my account and my 2 G plan has not been recharged..when i spoke to there customer care on this nu [protected] west bengal...a very un coperative guy called sanjay picked up the call and he was atrocious in talking....and my issue is still not resolve....the other concern is airtel doesnt have a good and consistent customer care nu where the complain can be registered..iam writing my complain here because iam not find any way to spk to these airtel guy...
3. Will be great if i can be helped.Iam attaching the web page from where i recharged my 2G plan.

I had put in a request for change of name(from my dad to me) for my airtel mobile no. [protected]. I was told that i will have no service for a period of 10 hours. They shut my services on 31st may and today 3rd june they arent able to start my services. I am facing huge business losses due to this no service. The customer care is pathetic they have no information. Even after visiting the airtel service center 3 times there is no resolution to my complain. Everytime they say in 4 hours my connection will be active again

SR No.50812290

No service for airtel prepaid since 13th July 2013 in Pune. Kindly let me know when will the services be resumed.

This is to bring to your kind notice that even after porting my number from Tata Docomo to Airtel, I am unable to get service from Airtel.

On Aug 6, I applied for porting my number and yesterday ie, on Aug 17, I received porting time @around 12 am. After the porting time I inserted my new airtel SIM but it says "Not registered on Network".I first made a call to 59009 but in vain Even I have tried with other mobile but same is the case.
my no:[protected]
UPC Code :TX596957

This number is extremely important since I have put it in every official documents and business cards.
Now neither I have TataDocomo service Nor Airtel. This is a mental harassment! I am extremely annoyed with the Airtel services