[Resolved] Airtel — Billing Problem
383,Sampige Main Rd.,
I am on a plan of Rs.999/-only with cap-up charge of Rs.300/-only,in which I get Rs.2000/-only worth Talk Time Free, and maximum including taxes I should receive a bill of Rs.1430/-only every month.But from August,2011 I have received bills of Rs.2189/-,Rs.1960/- and now a bill of Rs.3003/-.I have already paid Rs.2190/-only on 29th September,2011.So as per my Air Tel billing plan to clear all out-standings I should pay Rs.2100/-only( Rs.1430 [X] 3 months=Rs.4290/- [-] Rs.2190/-which I have paid on 29/09/11=Balance to pay Rs.2100/-only).Since 13/09/11 I am calling every alternate day to 198 to clarify this issue and I have received various Request No's. but till date the issue has not been SOLVED.The Request No's. are as follows[protected]/9/11) ;[protected]/10/11) ;[protected]/10/11) it's a wrong Request No.as given by Mr.Tarun Agarwal,Manager of Escalation Team ;[protected]/10/11) ;[protected]/11/10) and the same Request No's. have been reopened a number of times but all in VAIN.So Please do the needful as soon as possible and SORT OUT this issue OR ELSE I SHALL BE FORCED TO TAKE THIS ISSUE TO THE HONORABLE CONSUMER COURT FOR A CLEAN & CLEAR FAIR-DEAL .
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Aug 13, 2020Complaint marked as Resolved