[Resolved]  Airtel — Airtel 3g usb modem poor speed

Address:Hanumangarh, Rajasthan

I have purchased 3G usb modem from Airtel relationship center recently.
I have invested Rs. 2100/- For 3G modem
& around 400 for unlimated recharge card.
I have been told that you will get speed around 256 kbps. and after lounch 3g you will gate 3.5 mbps
But now I am getting speed which is shown by modem is:-
maximum-56 to 92kbps (Few minutes in hours o[censored]se)
Minimum- 0 to 12kbps (maximum time of the day)
Average- 6kbps (the average speed after use for a hour)
I advise you not to choose airtel at any cost.
Anyway i am going to stop using. airtel not having customer complaint portal, no toll free no. they charge for technical help, mis guide to customer

Sanjay
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi,

Airtel 3G service at Bangalore is very bad. The guys aren't able to activate 3G for my number & keep bluffing that it is active in order to grab the rent. An Airtel Bannerghatta Branch officer confirmed that there is a Technical Fault for Corporate Connection 3G users which is unattended.

We hope another good GSM service provider would soon capture the Indian market and put these Airtel guys totally down to the virtue of shutting down due to worst service and arrogant misbehaviour to customers.

Sudhakar

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