Airtel / Bharti Telecom — Airtel is very troublesome

 
1 Review
India
Dear Sir, I’m using Airtel mobile number [protected]. the 1st problem is that I have activated Airtel miss call alert facility where by am suppose to get a message of details of call which i missed due to some reason for which I have to pay Rs 15/- but for last 5-6 months am not getting any message but i have to pay rs 15/-. the second example of how Airtel harassed me is, on 23rd oct 07 i had to go to new Delhi and without any intimation my roaming was de activated and I had to face many hardships and it also effectedmy reputation because people calling me thought I had not paid the bill and thus my mobile was not functioning. I also lost some clients. when i came back on 25th oct when i came back and enquired about it, the customer care lady admitted the fault and informed that the roaming had been activated again, I also got a long mail from Airtel confirming the same. Again 0n 1st nov 07 i had to go to Delhi and again my roaming was stopped/deactivated without any information. I have suffered a lot. Airtel has caused loss to my profession/reputation and caused me a lot of trouble
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    Customer satisfaction rating
    23%
    Complaints
    42833
    Pending
    4276
    Resolved
    8727
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel / Bharti Telecom - Airtel is very troublesome