[Resolved]  Airtel — WORST DTH SERVICE AND CUSTOMER CARE IN INDIA

Address:

Bhopal, Madhya Pradesh

Hi,

Sorry to this but I think you didn't read my complain, so I have to submit new complain.

This is what is the customer care of India's Leading company Airtel.

"For subscribing Ten's Cricket HD channel SMS ADD 222, I did that and after that I can see Two times "Ten Cricket 3M TOPUP Dec-10 NRC" activated in my account"

This channel was already included in my base package so there is no need to ADD Ten Cricket 3M TOPUP.

Two times Rs 82/- (Rs 164/-) was deducted from my account, you have reverted only Rs 82/-, I m not doing any negotiation,
or
Do one thing if you cannot pay my another Rs 82/- then as my detail now I m having two Ten Cricket channel, one in my base package and another what I have activated through IVR as per you records,
so I need two Different Channel number for Ten Cricket 3M channel as I have paid for this channel, so you cannot use my existing subscribed channel number and deduct my money.

Please make your system or software in the benefit of customer not in the benefit of company.

I am also having Tata Sky connection and they have atleast far far better customer than you.

Regards,
Abhishek