[Resolved]  Airtel / Bihar Jharkhand Prepaid — No customer support.

I am the retailer and prepaid customer of Airtel Bihar Jharkhand. The problem is that I am unable to connect with customer care no. I.e, 121. I tried my best to connect with the customer carre through sms and other methods. I am unable to send sms to customer care as well as talk as well.Along with that i am unable to send sms to Airtel services, such as Gprs, Hello tunes etc,. My phone says that ...message sending failed.
..... please solve my problem as fast as possible.
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Aug 14, 2020
Complaint marked as Resolved 
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dear sir my self is raju singh jharkhand kodrrma have a airtel prepaid connection which No. is [protected]. I want know the about incoming and outgoing call during october 2009 to march 31st 2010. Please response
dear sir my self is raju singh jharkhand kodrrma have a airtel prepaid connection which No. is [protected]. I want know the about incoming and outgoing call during october 2009 to march 31st 2010. Please response.my email id is [protected]@rediffmail.com
name -Raju singh
address 99 koderma Ka Tola
97
P.o koderma, Dist koderma Pin No 825410
I had a bad experience using Aircel. During my visit to India in Dec, 09, I bought a prepaid sim in Bihar and gave my passport copy for registration.As a NRI who is living overseas for last 15 yrs, I don't have a Election id card. After 14 days of service my outgoing calls were stopped.After talking to shop in Arrah who sold this sim to me, the shop owner explained that he is not convinced that a passport can be an identity document since my passport was issued from Bangalore and renewed in Malaysia. He happily canceled my sim's outgoing. Perhaps illiterate shop owner had never met a customer like me.

But, then I went to AIRCEL office in ARA and fill all necessary documents to make my phone working. But my phone never worked during my stay in India. Since, I was using the phone to call to Malaysia, I had lots of money in it, when my sim got blocked.
My question is,
Why did Aircel, Ara office did not take the prompt action?
And since when a passport is not a valid identification document? Phone no. [protected].
MY NUMBER IS [protected] AIRTEL IS DEDUCTING UNNECESSARY CHARGES.EVEN LINE IS ALSO NOT CONNECTED TO CUSTOMER CARE.I HAVE TRIED MORE THAN 100 TIMES A DAY BUT NO RESPONSE. NOW I M IN ROMAING

I was having RS 177 my mobile was switch Off after 15 days I switch on my mobile and balance was 150 ...I sended one SMS cost Rs 1.30 and Now My balance is 146 ...

I THINK ALL OF THE AIRTEL CUSTOMERS HAVE TO SWITCHOVER TO ANOTHER CONNECTION.
dear sir, comming from [protected] but i don`t know who is this. my mobile no. is [protected] please repply me . my email:- rajivkumar.[protected]@gamil.com
Mujhe Airtel ka ek number unka detail lena hai[protected]
i m receiving miss u sms pack even after deactivating it...but i m getting renewal every time...also i m not getting any customer care assistance toward it...customer care no. 121 is of no use in bihar...i m very annoyed of this unnecessary amount cutting policy of airtel...if there is any authority in airtel to solve my problem as earliest as possible, then plz rectify it or i will recommend all users to give up this out of conscience company...my mobile no. [protected]...and e-mail - [protected]@gmail.com
I m receing renewal of MISS U SMS PACK even after i have unsubscribed for it...i m also not getting any customer care assistance on 121...if there is any authority in airtel to solve my problem, then plz do it as earliest as possible...otherwise i will recommend all unsatisfied customer to give up this airtel company because i think there is no conscience of authority of airtel company & they are dependent on this type of fraudact to earn their profit...WAKE UP...WAKE UP...WAKE UP...WAKE UP...WAKE UP...WAKE UP...WAKE UP...AIRTEL aUTHORITY
oR
GIVE UP...GIVE UP...GIVE UP...GIVE UP...GIVE UP...UR POST !!!

My mobile no. [protected]
E-mail - [protected]@gmail.com
sir mera nam shamisun khatun hathuwa rasul pur se aur mera number {[protected]] sir mujhe 2010 ka total call+sms detels chahiye mera email id [protected]@yahoo.com sir pleas replay karen thanks
My father's mobile SIM Not working. ballance Rs 88.13. Validity 09/03/2011. Please do the needfull. mobile no is [protected]
mobile no [protected] in the name of ANAND MOHAN DAS, vill & po laufa, via - Jhanjharpur (R S), Dist madhubani, bihar is not working, Ball Rs 88=13, Validity 09/03/2011. Please do the needfull &oblige.
thank
i recharge 498 plan on this no [protected] on 9th of sep 2010 show recharge succesfully but ballancevallidity not show in my sim i called many times on 121&[protected] . please call me urgently my anoter no is [protected].
My Mobile Number is [protected] but not working last week to till today

you are requested to please activate our number asap.

Thanks & regards

Form
Jai Kumar Pandey
[protected]
boss mai bihar me 3sal se [protected] use kar rha hoo, pahli baat aaj tak kabhi kisi se saaf saaf baat nhi kiya jab dekho tak networ ka prob lem hota hai capicity nhi hai to airtel sim bechna band kar do...darbhnga biraul me kidhar bhi airtel ka help center nhi hai...abhi mera sim band kar diya document bhej diya..lekin 7 day lagega, , , , , , , kyaa baat hai bihar ka, , , , chutiya giri hai... yaar kabhi kabhi dil karta hai ki airtel tower ko sab publik mil kar dor du, , , , , , , , so plz help me...[protected]...jaldi activ kar do...
[protected] ye num mere papa ka jab bhi phon lago kuch sunai nhi deta .ruk ruk kar aawaj aati hai...paise wasted hai boss bihar me to airtel naaaaaaaaa babab ab kabhi nhi...socha 3 saal ho gya hai postpaid kawaloooooo na baba ...pane life me bihar me darbhnga ke biraul ke jaisa ghatiya service airtel ka kabhi nhi dekha, , baba...
TO
THE NODAL OFFICER
AIRTEL INDIA

Subject: its really very bad & embarrassing on u r part

Sir,
I DR Samir Jain took 2 airtel connection (prepaid) simultaneous in 1st week of September[protected], with same address and photo.(my address & my photo) THE NUMBERS ARE [protected] & [protected]. I had submitted two copies of each. On 27 October 2010 your airtel company disconnected my one number ([protected]) saying to submit address proof, and the other number is working normally ([protected]).
Its really funny that two mobile numbers with same address & same individual not working at same time.
I again submitted address proof & photograph again at Bombay SPORTS, G.B. ROAD, GAYA(BIHAR). One of your employee mr Manish raj was requested thrice by the dealer on phone but he didn’t take care of that.
Earlier I made complain on 121 (customer care) with request reference number CBDVS[protected]. I am a reputed doctor practicing here, but your company is distributing new sim cards to criminals, anti social elements and others……
My all patient & hospital contact is on this number[protected]. I am facing problems like anything. My life has become pathetic…unwontedly your company is harassing customers..
Please look into the matter as early as possible otherwise I have to take legal action against your company ans charge penalty for this inconveniences caused to me.
Dr Samir jain.
To the Airtel Bihar customer care and services chain of command,

I would like to inform you that I am having big problem with below
listed mobile no., [protected] this month they call me on 1 november . approx 4-5 p.m. if it is possible please send
me their name and location on my given email id.

Here is the no. [protected], [protected]@gmail.com

Waiting for your prompt response on the matter, your response will be
highly appreciated

Thanks & regards
Hi,
This is Mananjay from chennai and i need Bihar/Jharkhand Airtel customer care number. if it is possible then you send me my mail id.
[protected]@gmail.com

contact no. is [protected]

Thanks,
Mananjay (Chennai)
Dear sir,
I am already complain the last month but not any responce.
I resolved my problem.

Satyendra Kumar Singh
Vill- Sunderpur
Post. Kori
Dist. Bhojpur, ARA, Bihar
Cell No.- [protected]
Airtel Digital TV ID-[protected]

Airtel- Bihar — Call drop and network connectivity issue

This is brought to your notice that in bihar airtel service is very very pathetic. The call drop is maximum. The network connectivity is very very poor, cross connection is very often. I had launched a complain in the month October regarding my network connectivity , till today they ar unable to provide any positive solution. Also maximum time cross connection is happenning and in tje evening time unable to connect any sigle no.

Overall the service is very pathetic and i have asked them to improve their service but no solution they have provided till today.

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