[Resolved]  Airtel Billing — airtel befooling people with cheaper plans

Hi,
Airtel is befooling people by giving cheaper plans & then don't keeping it't promise
I have two nos. [protected] & [protected] in my account.One no. is under govt. plan with cug topping activated on it & another no. is under cug249 plan.I had been given these nos. by airtl authorized dealer in Baddi with the scheme that first 300min from one no to another will be free && after that 10p/min but to my surprise in my bill these discounts were not given.After that I visited your office in Baddi & met your Sr. Executive Mr. Gunjan Aggarwal there & he promised me that he will give me bever & told me to use the no. acc. to plan.Now my bill amount has reached 12000Rs & I can't pay this bill without all discounts.Now tell me what is my fault in this. At THE END i HAVE NO OPTION Expect going to consumer court
Please suggest me the way out.
Thanks & regards,
Hanish Garg
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information