[Resolved]  Airtel — BROADBAND CONNECTION FAILURE

Address:Raipur, Chhattisgarh

From
S.K AGRAWAL
"NARMADA" OPPOSITE
HOUSING BOARD OFFICE
SHANKAR NAGAR RAIPUR (C.G)

To
Customer care
Airtel broadband

Sir/Mam

My telephone number is[protected] and from one months i am facing a problem of link failure in my airtel broadband, and it wifi is not working as worked earlier that means a range of less than 10 metre is supporting not beyond that.
I have complained 2 -3 time this month but your service engineer visits without a notification and also not on time allotted.
Recently i spoke to Mr. satrughan an airtel engineer from Raipur itself whose no. is [protected] reacted so rudely when i spoke to him.
i told him about my problem to solve it and from a month he is solving from their company itself and my problem is still a problem.


I would like you to look after my problem and solve it as a priority, and take actions against all raipur branches of airtel because of their
bad behaviour and less concern for their customer.
reply me A.S.A.P

Yours sincerely
MADHUSUDAN AGRAWAL
RAIPUR Chattisgarh
INDIA
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Namaste Mr.Agrawal,

This is to inform you that your concern listed on 18 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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