[Resolved]  Airtel — Broadband Data Theft / Cheating Customers

Data Theft — Data Loss / Theft

Hi,

I'm working in a IT Infrastructure Management company, where my job is to meet my customers regularly to know how our team is working with them, and driving quality initiatives to improve the customer satisfaction. In this kind of profile, there are lot of confidential data that our client share with me. As the profile demand, i work on my office laptop and store all this data into it.

More over in my laptop I also store my personal data(like my back account details, investment details, scan documents etc etc). All this data is very important. To protect the data, I need to take the regular backup of all such (personal + client side) data on my Personal External Hard Drive regularly.

Few days back, I was given a new client at different location. Initially, I was staying with one of the Program Manager for that site. On the day i moved out from his house, i found that my Personal Hard Disk Drive having all this data is been stolen. I asked couple of time to that Program Manager about my Hard disk, but he just have to say "No".

I'm in great loss if I do not get this External Hard Disk, as all my 4 years of official data along with my personal data (bank details, investement details, scann copy of my certificates etc etc ) will be in wrong hands. At the same time, I cann't just pin point this Program Manager on stealing HDD. (i do not want to spoil the pear relation by blaming for this loss)

Please help me. What should I do? Can I log a police complain on this? If yes, under what section and what clause? (I have never faced such situation before; thus little panic also). Moreover i do not have the s/number, make / model of that hard drive. (it was an assembled External HDD, used only for the data storage).

Please help me.

Regards,
Baljit

As i am . T.Thiyagaraja. my pan card was loss last week in triuchy(tn). i want to issue new pan card.
pan card no-AEBPT0743L.

please send complaint form for loss of laptop in jodhpur india

AirTel — THIEVES @ Airtel

DONT TRUST "BHARTI AIRTEL" ...............THEY ARE THIEFS.......
THEY TOOK MONEY & DOCUMENTS FROM ME ON 28/03/2010 AND TILL DATE MY ISSUE COULD NOT BE SOLVED ABD ON TOP OF THAT ....MY PHONE DISPLAYS A MESSAGE THAT " SIM CARD REGISTRATION FAILED" ..............
mOBILE NO : [protected]. (J&K ,SRINAGAR)

Namaste Maninder,

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Maninder,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I STARTED PAID ATTENTION TO AIRTEL DATA THEFT AFTER MY INCOME STARTED DIMINISHING- ALL GOVT- MEDIA- CORPORATE SECTOR, LAW & ORDER EVERY DAMN THING YOU SEE IN POWER TODAY IS UNDER THE CONTROL OF SATANIC DARK FORCES OF #ILLUMINATI ROTHSCHILD THERE ONLY PLAN TO BRING NEW WORLD ORDER OF ELITE.

TODAY 8T OCT 2015 MARKED NEW DAY FOR MY INTERNET CYCLE- I JUST WOKE UP TO CHECK ON SMARTBYTE MY SPEED WHICH WAS REDUCED TO 512 KBPS AFTER THE SUPPOSEDLY CONSUMING MY ENTIRE 40 GB DATA...

TO MY SURPRISE- INSTEAD OF ALLOTTING ME ENTIRE 40 GB- MY BALANCE SHOWED 39.33 GB- AIRTEL STOLE MY 700 MB VERY SMARTLY, WHEN EVEN MY MODEM WAS OFF EVERY NIGHT..i AM NOT GOING TO SIT TIGHT THIS TIME...i AM AWAITING THERE REPLY ON SAME !

We are also having the same problems related to Airtel's monthly data usage. Our monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off.
And I've noticed this huge jump in data usage from the month after the Airtel Smartbytes Service was launched.

Our average monthly data usage was less than 10 GB initially. After airtel launched its smartbytes service, my data limit went dry on around 20th of every month (monthly billing cycle 25th of every month). Whereas, my monthly internet usage remained the same.

I later upgrade to a 30 GB plan, which worked fine for about 2 months, post that, the same problem.
I then decided to upgrade to an 80 GB plan, which again worked fine for just a month, however, I've started facing the same problem again. And the data limit would go dry just within just 15-20 days. And all this data usage/theft, without my internet surfing habits being changed. I mean, how can I go from a 10GB monthly data usage to 80 GB, with same internet surfing, and still its falling short every month.

Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever. In a way, we're being forced to buy smartbytes and the customer service, as usual, is of no help in this regard.

Please bring this matter to light and someone help resolve this.