Airtel Broadband — Insane Throttling Of Internet Speed

Address:

West Delhi, Delhi

I purchased the Turbo 75 plan from Airtel 2 days back. I was aware of the fact that airtel was throttling internet traffic of any kind of P2P services from various websites and forums. And when asked about this from airtel sales executive who came to my home for applying, told the same that this is absurd and not possible.

To my shock I was getting 5kbps of download speeds on my so called 4Mbps plan on using online games, torrents and FTP clients. When lodging a complaint on customer care they simply mentioned that we do not support torrents at all and please check your speed on speedtest.net. So basically they don't support any kind P2P at all and throttle everything that comes under it by almost 99%, as it is in my case.

Airtel should mention up front that we do not support downloading at all. It's not mentioned anywhere in their newspaper adverts, brochures and not even by their sale executives. A complete scam in my opinion and I wonder why would anyone buy broadband from airtel at all after seeing these many complaints everywhere on the internet and here on consumer complaints.

In my opinion DON'T BUY AIRTEL BROADBAND ON ANY CONDITION. And first thing that I wondered was, after spending 1699 for a 4Mbps with a 75GB download cap plan in which I get 5kbps speeds, how am I ever gonna use those 75GB monthly.

I've attached a picture along with it that shows how airtel throttled my speeds just after 30 minutes o[censored]sage on the fresh installation by the engineer. From 450kbps to 5 kbps, great going airtel!