[Resolved] Airtel — E Recharge | |
I am an Airtel customer since last five years(too loyal, I think). I have been usinf erecharging service and was satisfied with it. On 8/11/2008 I got my E recharge from K.K communication, university market, Kurukshetra university, kurukshetra for an amount of Rs.333/-at about 6pm.He used one of his three numbers [protected], [protected] and [protected].He told me the Erecharge has been done.I was not carrying my mobile at that time. when i checked my mobile I found that no E recharge has been done. When I talked to the person at K K Communication he was not much forthcoming.He told me he has no ways to confirm what has gone wrong.I asked him as we have the date and approx time it will be posasible to get the records from Airtel and confirm what has goine wrong.Nothing has materialized till now. I have paid the money and I want amount credited to my account.What way you can help me, please let me know. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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b.selvam
My mobile number is [protected]
Pattalam - Chennai - 12
Sub:- wrongly easy recharged ( airtel )
Ref :- mr.karthi from Apollo Chennai
Dealer wrongly easy recharged for booster to topep pack
For RS:- 95.00 to RS:- 97.00 on 14/01/09 so now
Not working incoming and outgoing as on 14/01/09 still
Actual RS:- 75.00 balance in my mobile
Again05/02/09 we pay rs:-48.00 but not recertify my problem
And he is not respond answer
Actual dealer say to me on 13/02/09 for wrong easy recharge one month
Valued so now 14/02/09 but not active my line please check
Not active again same dealer MR.rakesh say to me RS:-250.00 u can recharge
Next again RS:-48.00 life time incoming pack
Note:- don’t send auto reply please rectify my problem
Already we contact 121, 198, [protected], [protected] and other
Land line santhom office number but not rectify my problem so
Please refund my other airtel mobile number
And again I am going so many days tack to mr.rakesh not respond answer
And We tack to this customer care office not help me
Mr. Mohamed we tack but helpless our mobile number is
[protected] we Tack At 2:10 pm to 2:25
My mobile old balance RS 75.00
First time recharge RS 97.00
Second time recharge RS 48.00
Total RS 220.00
Pl. Refund me my another mobile number
[protected]
Dealer name – mr.rakesh mobile number - [protected]
Pattalam – Chennai - 12
As soon as do
Tq
b.selvam