Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

Airtel — no customer care

i cannot contact to customer care ...
and whenever i have been able to contact them ...
there is no response from them and always fake assurances.
i have never got a resolution of my problem
ADVERTISEMENT
Complaint comments  9 CommentsShareTweet

Comments

dear sir,


first of all very sorry for not mentioning my phone no. in subject of this
mail.i did so..because my last mail to airtel was rejected saying that ur
no
doesn't starts from 99XXXXXXXX or 98XXXXXXXX.


i brought my airtel connection(airtel lifetime prepaid) mob no.
([protected]) on 8th october 2008.since past few days i'm experiencing
following problems


i am not able to receive any SMSs from airtel customers and from airtel
service, since 10th october.i have checked all the settings of my phone and
have
confirmed it but still the problem is there.though i can receive SMSs from
customers of other opeators.
whenever i try to connect to airtel customer care executive through your
help
line no. 121, my call gets disconnected automatically.this happen always i
try
do so.
my account balance is not displayed on screen using the *123# service

so i think u can very well understand the problems which i'm facing after
buying airtel connection.my problem has become more worse since i;m not
able to
connect to customer care and explain my problem to them.though i had
contacted
customer care using my friends airtel connecton a no. of times...but still
my
problem has not been solved yet.airtel is a vey renowned company in
india.but i
think u r not helping us.this is my request ou to pls..solve my problem as
soon
as possible...so i can prevent myself...from taking any legal action
agianst
airtel.i have given my details and details of my connection as under.


name of connection:-airtel lifetime prepaid
date of purchase:-8th october, 2008
city of purchase:-allahabad
state-uttar pradesh
mobile no. :-[protected]





thanking you
yours sincerely

prateek khurana,

student

b-2 staff colony,
motilal nehru national institute of technology,
allahabad-211004
uttar pradesh
my mobile no. is [protected] i am from Allahabad, and i use this number last few years there are lots of complain is also made by me in the past but there is some problem which is made by the airtel office. I an fed of the massage wich is disturbing me and my work everytime so please it is requested to close these all services from my mobile.
DEAR SIR

MY PHONE NO [protected] LAST 4 day i am rgulary contacct you 121 but every one tell new stroy stil my mobile office not working and airtel live no one can send me gprs sitting no one can help to run my internet so please do need full sanjay
ADVERTISEMENT
As i using prepaid connection for last 2 yrs hence i took 2 new postpaid connection in the month of August 08 by giving 2 cheques of Rs 599/- each.
I had paid bill for the same till Dec 08 & due to some financial problem not paid the bill in Jan Before due date, But at the end of month I had given the PDC.Date31/01/09 of Rs 500/- & 400/- on the request of your tele caller to show the collectiion in the month of Jan 09, &your agent i request him to deposit these on 06/02/09 to avoid any bouncing charges.He also given me assurity about it,
But from your side cheques are deposited before 06/02/09 & because of that both the cheques get bounced & 450/- rs are debited from my account .
from last 5 to 6 days your tele caller not given proper answer for the same, & only asking to pay the dues.& i want to disconnect the connection immediately. numbers [protected] & [protected].
Till i had not getting proper co-operation from your side, I will not pay any Single Rs.
No customer servis provid
hi sir, i request u to deactivate ndtv week pass to this no[protected] quickly.and one more complaint is when i dial to coustemer care it is automatically disscomected.pls solve my problem
hi sir, i request u to deactivate ndtv week pass to this no[protected] quickly.and one more complaint is when i dial to coustemer care it is automatically disscomected.pls solve my problem
Hello Sir I m unable to talk to customer care last one year .i send many SMS to customer but they says by the sms we will contact to with in 24 hours .Sir this my humble request to u that pls solved my problem .my contact no [protected]...
Sir i m very disappointed to ur performance .
plz my address and details
my mobile no: [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Airtel
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    44073
    Pending
    0
    Resolved
    19603
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View Full Information
    ADVERTISEMENT