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Airtel — misuse of charges

Dear Sir/Madam,

This is the reference to the sms which i had been send to Airtel for the match update in 20-20world cup.

As i got the sms from airtel to activate the service i have to curtailment of 5Rs per day, and i wil get the match update. But when i activate the service, i had curtailment of Rs 5, but did not receive any update. Next day i had the curtailment of Rs 10, but did not receive any update.

Please let me know why only the balance was deducted with out getting any update. In this regard i lot of times make call to customer care but each and every time the phone has been cut and i did not find any solution.

Please intervene into the matter and do the needful.

My cell no: [protected].

Waiting for reply.
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    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078