[Resolved] Airtel — Complaint resolution & Customer service | |
AirTel DTH Customer service and complaint resolution is Worst. I am paying for channels with no picture on the screen. Area service manager Keeps his mobile Switched OFF ([protected]). Service engineer calls and commits will come in 30 mins but never turned up and finally sends the SMS that complaint has been resolved. I am facing this problem in Electronics City Area, Bangalore. I WOULD HIGHLY RECOMMEND NOT TO GO FOR AIRTEL DTH... Samir Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
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I'll bring to your notice that AirTel DTH Customer service and complaint resolution is too worst. After recharging I couldn't view any channels. I got an error signal locked error code B001.But they are deducting money from my account. Since October 13 I'm facing this problem I called customer care more than 10 times. These are the request no's I raised. The interesting part is they will close the request no's without my knowledge and without any resolution :)
1) Oct[protected]
2) Oct[protected]
3) Oct[protected]
Area service manager Keeps his mobile Switched OFF ([protected]). Guys if any one knows the e-mail ID of regional manager or country head please share with me. ([protected]@gmail.com)
I'm ;located in Bommanahalli Area, Bangalore.
I WOULD HIGHLY RECOMMEND NOT TO GO FOR AIRTEL DTH. My intention here to right this is no one should not face such problems like this in future.
Regards,
Michael