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[Resolved]  Airtel — Promo SMS and GPRS

After all my afforts to stop the Promo. SMS on my phone, From Airtel side it has deactivated the services of my mobile No. [protected].It was a trouble of Billing also, has a GPRS Extra charges.

Thanks for a nice support.These are the services of Airtel.


----- Forwarded by PS Tyagi/HO/havells on 11/27/2009 03:50 PM -----
PS Tyagi/HO/havells
10/20/2009 09:17 AM
"TRAI OFFICE (MN DIV)" <trai.[protected]>
Ambar.[protected], Airtel.[protected]
Re: Fwd: Consumer Complaint

Dear Sir,

Iam not able to understand the given attached sheet. in this sheet the detail is not correct.


"TRAI OFFICE (MN DIV)" <trai.[protected]>
10/16/2009 04:07 PM

Fwd: Consumer Complaint

[protected] Forwarded message[protected]
From: Ambar.[protected] <Ambar.[protected]>
Date: Sep 29, 2009 7:02 PM
Subject: RE: Consumer Complaint
To: trai.[protected]
Cc: Airtel.[protected]

Dear Sir,
Attached is the complaints log for the requested number
From: TRAI OFFICE (MN DIV) <trai.[protected]> [mailto:TRAI OFFICE (MN DIV) <trai.[protected]>]
Sent: 23 September 2009 13:24
To: lmbar.[protected]
Cc: Airtel.[protected]
Subject: Fwd: Consumer Complaint
No. 109-3/2009-MN(Vol.IV)/         &nbs... Dated: 23.9.2009.
Shri Amber Narula
Nodal Officer (UCC)
M/s Bharti Airtel Ltd.,
Subject:          Consumer Complaint.
Subject:          UCC Complaints by P.S. Tyagi (Number [protected]).
TRAI has received a complaint from Shri P.S. Tyagi (copy enclosed0 regarding receipt o[censored]CC Calls/SMSs on his mobile number [protected] even after registration in NDNC Registry. In his complaint, the complainant had mentioned that he made many complaints to Airtel.
2.In view of the above, you are requested to intimate the action taken by you to the complainant under intimation to TRAI, at the earliest but not later than 5.10.2009.
(Sanjeev Gupta)
Joint Advisor (MN)

[protected] Forwarded message[protected]
From: PS Tyagi <PS.[protected]>
Date: Sep 19, 2009 3:53 PM
Subject: Re: Consumer Complaint
To: "TRAI OFFICE (MN DIV)" <trai.[protected]>


I had made a complaint to my service provider "AIRTEL" for :
1. Soft lab P.Ltd.Tel.[protected]-Get 20Pages Dynamic website for your
business....... From ID-Website on 20.05.2009 at 16.47.
2.Unitech Tel. [protected] - An investment opportunity after a long
time.........From TA-Lowrates on 15.06.2009 at 11.26
3.BPTP parkland fbd. Tel.[protected] - BPTP nresents 3B/R -20
Lacs............ from BPTP  on 21.06.2009 at 16.19
4.SRS fbd. Tel.[protected] - Guranted Max.Discount on SRS 3Room...........
From TM-Go direct on 23.06.2009 at 14:33
5.Sauna slim Belt Tel.[protected] - Reduce your weight
5-10Kg.............From[protected]  on 24.06.2009 at 10:45
6.By 1Lakh sms  Tel.[protected] - Buy sms & get free 50K Data
...........FromTA- Send sms on 25.06.2009 at 13:42
7.......Same........Tel.[protected]  -................Same as
above.....................from TA -send sms on 29.06.2009 at 12:49
8.Sauna slim Belt Tel.[protected],[protected]-Reduce your weight
5-10Kg........from[protected] on 01.07.2009 at 16:08
9.Yesh Prop. Tel.[protected],[protected] - SRS present independent-
..........From MD - Yesh prop on 02.07.2009 at 15.51
Complaint Ref. No.of AIRTEL 22042761 dt.02.07.2009 at 16.08. for resolving
up to
10.Yashvi advisory services P.Ltd. 9el.Manoj.[protected],Loans for car
,Bussiness.......From MD- Yashvi on 02.07.2009 at 16:15
11.SRS     Tel [protected]  Realestate  ........................From THE
Deal  on 04.07.2009 at 12:38
12. Tel.[protected] From TA-Send sms  on 04.07.2009 at 17:22
13.BPTP  Tel[protected]   from TA -PP on 05.07.2009 at 20:19
14.SMS to 54999 From AD -Inv. Clnc. on 06.07.2009 at 19.38
Complaint Ref. No.of AIRTEL 93465589 Dt.07.07.2009 at 10.10
Complaint Ref. No.of AIRTEL 22090603  Dt.08.07.2009 at 18.04

Other so many sms also in my phone which has similar promotional activity.
From airtel i have many calls but every time the rep. says that we
are working on it , Due to late activity of TRAI it is pending.

Pls help me to stop this type of Promotional Massage on My >hone


Promo SMS and GPRS
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet


Airtel Mobile — Promotional SMS

My no [protected] is registered on Airtel DND vide reg. no S[protected] on 04/07/09, then also iam getting promotional sms like AIRTEL DUSHERA DHAMAKA. Till now i have got 12 such sms within 5 days. I have even called there Customer care no 5 times and getting the same reply every time that you will not recieve these sms again, but all in vein.

I want the company to take immidiate action
I developed a reflex in recent months when I use my Airtel postpaid connection, if any sms comes I'm sure it is someone who's asking me to buy a flat in cheap rate near NCR, or astology or personal loan etc. etc. If I see a call is coming from a unknown number and on the other side a female voice I become sure of some loan/credit card request and before she could finish I thank and disconnect her.

I tried Airtel's so called 45 day DND/govt. rule blah.. blah... but nothing worked at all but my reflexes are doing great :-)


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