[Resolved] Airtel — Fraud and cheating!, Page 3

[Resolved] Airtel — Fraud and cheating!

N Naved Saeed from New Delhi, Delhi

Respected Sir/Madam, I am using airtel connection more than 3 years, since past 3 years i see airtel cheats everyone in india. In such a way they use marketing tactics get customer and cheat them. It was my 4th time i was cheated by airtel about false information. 1. The first time happened that on my mobile roaming charges of Rs 50 were deducted while I was in Delhi and had not even gone to Noida/Ghaziabad. When I called customer care the person on the other side told thattheir network is showing that I changed state, on enquiring which state did I went he said that it is confidential and he can not tell and I will not be credited of Rs 50. 2. The other time was I was provided Hello tune though I had never opted for one and my account balance was reduced by Rs. 45. When contacted customer care thay said some other person in your home must have opted for. But why would other person use my phone and opt for hello tune as I was student then and was living in hostel and never gave my phone to any one else. So for removing the tune had to cal on 678 and pay more Rs 6/min to get it removed. 3. Last week again I noticed that my balance is getting reduced by more than Rs 2 per day and when I contacted customer care they say that I have activated SMS pack on 4th dec 2007 and my balnce is getting reduced by Rs 2.60 per day. All this happened without even my knowledge. Ieven said that once my balance gets finished this time I am going to discontinue Airtel services for which the person replied its upto you sir to continue or not. 4. I keep on receiving unwanted calls like advertisement mesaages and calls from Airtel though I have sent the messages of do not disturb to Airtel and have even told the customer care directly about it. Also I came to know that if you call more than 20 times to customer care in a month for complaints your number is blocked and you can not call customer care again for some time. As my number has been blocked several times and had to call them through other people's mobile. From the above I have come to conclusion that 'airtel knowingly does everything ' and 'airtel is the clever cheater'. Naved Saeed Abul Fazal Enclave Jamia Nagar, Okhla New Delhi - 25 Mob: +91 [protected] Dated: 5 Feb 2008 Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

svsin

from Pune, Maharashtra

hello mr kumar,

this seems to be the way airtel makes profit - by activating services customers do not request and squeezing all their money. i experienced the same problem too.

naseemfaazil

from Mumbai, Maharashtra

Airtel — Fraud/cheating

Dear Sir,
Sub: Fraud racket by suspected Airtel employees of corporate office in Malad Mumbai

I Airtel subscriber of prepaid mobile no. [protected] would like to bring to your notice that a fraud and cheating racket is being run by suspected Airtel telecallers from your Malad corporate office at Interface.
I say this on the basis of the fact that I have been a victim of one such fraud. One of your telecallers Mr. Hetal Jain called me from Airtel mobile no.[protected] on Friday 08/10/10 and explained to me about a certain Super lifetime scheme being offered by Airtel. When I showed interest he askeed me for my address so that he could send over the talk boy to collect the subscription fee of Rs.500/-.
The next day I recieved another call from Airtel no. [protected] confirming my address and time of availability. The talkboy (Mr. Adnan Shaikh) came, collected the money and left after giving me a customer relationship form as a receipt. Since then nothing has happened and I've come to know from your helplines and galleries that I've been cheated.
My only request to you is that please stop this racket (allegedly by company insiders) which being done in the name of Airtel by duping existing Airtel customers of money by offering false schemes. If not controlled this will bring a bad name to your company and henceforth people will lose faith in any scheme launched by the company.
I request you to look into this racket and stop people from being cheated.

Regards,

Naseem Hussain Roshan.
Airtel customer (Vikhroli)
[protected]

Dineshkumar_j

from Coimbatore, Tamil Nadu

Airtel is a fraud company.

Don't use airtel sim/net/phone connection/any product of airtel, they will charge you unnecessarily and they wont provide refund also.

Don't belive them, I remind you again.

If you have any of airtel products please change them immediately.

Be Aware, its your money that they are charging for doing nothing and that money didn't come from sky, you have gained it by your hard work, ..etc..

We have to dump them down, please join hands, since no one is asking they are doing like this.I don't know about other networks but please don't go for Airtel for anything.

Airtel SUCKS.

Please help me spread this information.

Forward to all your contacts.

If you/any of your friends/family members using airtel please tell them to change to another network as soon as possible.

--
Thanks & Regards,
Dineshkumar J

ashwini165

from Pune, Maharashtra

Airtel — Fraud Airtel Live Astrology

Airtel Live Astrology is a fraud design. I dialed 5432146 to for direct astrology consultation. Some one picks the phone , and started predicting my future (without knowing my details !!!) , and when i questioned he started abusive and provocative languages !!!!!

swetoo

from Mumbai, Maharashtra

my self dipen m chheda me and my some friends using airtel sim we are fed up of cutting of balance everday kindly listen to our requst or we could expose it in news paper and you will pay very bad for this kindly take action or we are ready to take action against you fools

and also activating servise without our permision o[censored]s and when we tell to refund they tell you had activat the servise so i requst you if you are fasing problem then complain to costamar care

swetoo

from Mumbai, Maharashtra

iam dipen chheda me and my some friends using airtel we are fed up of cutting of balance every day kindly listen to our requst or we would expose it in news paper and you will pay very bad for this kindly take action or we ready to take action against you fools my mobile no [protected] & [protected]

vinodthorve

from Mumbai, Maharashtra

Yes I surely agree that airtel is fraud company. I am using airtel many years. But now they are cheating with customers. They are activating services directly without any knowledge about customer. And when we are calling to customer care they are saying that you started services, they always bleming on customer, they not accept that machine can make mistake. From may days they are charging daily 1 rupees and when i asked why they charged, they are saying this or that service activated, even i told them to stop service, next day new services starting automaticaly. I have free sms scheme, even they are charging for sms. So this is not a way to earn money. Its all fraud.

I want to say that, if they activate services without knowledge of customer, please see this example.

If they activate services without knowledge of customer

for eg.

100 customer they started services and charged Rs. 10 per customer

So, Rs. 1000 they earned., if any customer like us have knowledge and calls to customer care and we get balance back, so how many ratio.

around 5 % customer gets money back.
Even they earns Rs. 950 and it is one time.

after month it also renews automaticaly. so monthly income they generating by fraud.

And last who is going to check personaly balance daily basis. Some customer don't have idea about their balance.

And when we calls to customer care, after some try they are stops calls to customer care.

so from where we can get answer for deduction??????????/

so please airtel company or such type of company have to know about customer problem. and try to stop this type of fraud.

Name- vinod Thorve (Vadodara gujarat)
M- [protected]

dhavalvaghela31

AirTel — FRAUD AND CHEATING

I (VAGHELA DHAVAL N) WANT TO SUBMIT THE COMPLAINT AGAINST AIRTEL MOBILE COMPANY.ON 14TH MAY 2011 I RECEIVED A MESSAGE FROM COMPANY THAT YOU WILL GET FREE 6 GB INTERNET ON RECHARGE WITH 98 RS WITH 1 MONTH.BUT I GET ONLY 4 GB BY RECHARGE ON THE SAME DAY AND THAT OFFER VALID WAS 18TH MAY.AND CUSTERMER CARE GAVE IRREGULAR REPLAY.
MY MOBILE NO IS [protected].SO SOLVE MY PROBLEM.

prem kumar,u

from Bengaluru, Karnataka

am prem kumar seeking my balance in my air tel no [protected].
i got a gprs enable phone usually i use this number for internet to my laptop, after 1 week i got a massage from air tel that 5rs as deducted from your account for live games. like this 3 times means 15rs has been deducted in my account. i completed the customer care so he said there is a live game activated in your phone so the amount had been deducted. & i said to the concern person i usually use this connection for internet, if i required means i can play from my laptop, why i can use live games. & i said past is past. deactivate all live game. i dint want any activation in my number. & i said no more message send to my numbers. he said sir you have to send DND TO 1909 ( some thing like this number).. than i got a replay check the number and resend. then i drop to resend. & after 2to 3 days i called customer care to deactive live games, he answered live games has deactived in this number. & i filled balanced in my account..
after 1 week evening hour i got a another message that informing 15 rs has deducted from your account for air tel live. suddenly i called 121 & informed matter on 3 June 2011 they register the complaint,
complaint no ;-COVWC [protected] FOR ACCOUNT INFORMATION.
& they said on 7 June 2011 you will receive call or message informing the details. so i called on 7 june, in lunch hours, they said the information has passed you to morning hour only. & said on 2 june @ 3;20 form ur phone air tel live has been active d. & i said i dint know what is the use of airtel live i want my money i account. they said there is no way to deposit 15 rs. if you have any clarification come to our office @ begum pet Hyderabad. said by lady DON from AIR TEL his name is VIJAYA KUMARI.

RESPECTED SIR
THIS AMOUNT BIG FOR U BUT THIS AMOUNT IS LOT FOR ME. YOU AIRTEL SUCKING MONEY THROUGH LIVE GAME, AIR TEL LIVE ETC ETC... CATCHING AND MAKE PROFITING MONEY IS NOT SUCH A WAY & ITS NOT FAIR. AM INFORMING YOU NOT TO ADD BALANCE IN MY ACCOUNT. DON'T DO LIKE THIS TO ANY ONE. THAT'S ALL

Marjorie Bakre

from Bengaluru, Karnataka

Airtel indulges in innumerable frauds. It is surprising that This company has remained out of the scam news that has involved other telecom companies. It is doing routine frauds. For example, I deleted 'Downloads of Games' from my mobile for which I am using Airtel service. These rascals sent me a message saying You have been charged Rs.10/- for down loading games, at such and such speed, etc. Another fraud was, a message saying Airtel (or some fraudulent fake astrologer marketing his foul services to phone subscribers) is happy I have subscribed to their Astrology services. I never believe in Astrology even if I pretend to do so, in order to keep company of so many who believe, nor do I plan my daily routine, looking at astrological "forecasts" since I use my own brains and some guidance from knwledgeable people. The astrologer who is supposedly using Airtel is likely to be just a fictitious entity standing for Airtel itself, ign which must be using a huge book of astrological forecasts filled with nonsense to suit different customers, and it must be using this and innumerable other frauds in order to increase its revenue and share price, and then go on to buy the country itself, and perhaps one day sell it to a foreign power. Commercial greed has exceeded all limits and has attained criminal levels, but our democratic government being a total sham, with all its wings being filled with rogues indulging in self aggrandizement, through corruption by misuse of office, we Indians have no recourse for justice. TRAI IS SUPPOSED TO BE REGULATING AIRTEL AND OTHER TELECOM SERVICE PROVIDERS, BUT PERHAPS IT IS ITSELF GETTING A LOT OF BRIBE, SO THAT THE WRONG DOINGS OF THESE COS. ARE MOUNTING AGAINST THE PUBLIC.

summayya

from Guwahati, Assam

my no [protected] prepaid service I have internet service useed and recharge Rs 98 voucher bt why cut my mony two time without any information. Rs 96 and Rs 109. I have comlaint to customer care center ref nub is CBDCC[protected] and [protected] and told me till 17/8 2011 give you information why cut your mony. Till now no any information and no return my mony in my account. what are the reson. How can i use the airtel safe service . Kuldip Singh

Mudbidri BK

from Bengaluru, Karnataka

The problem is, in India, most of the industrialists, which includes telecom businessmen, are traditional Mithaiwalas. They nowadays go for business management graduation, but it will take a long, long time for these people to get really professional and do ethical business -- right now, professionalism is a pseudo which is used to do unethical business and make mounains of money, and stash much of it in foreign safe havens, to evade the tax and other laws of the land. That is easy enough since the customers are unwary, gullible, schooled but not really educated mostly to tell wheat from the chaff and can be easily mulcted by "professionally" done frauds (especially using deliberately rigged software embedded in the phones) and scams executed with politicians' and bureaucrats' collusion since the bribe culture has submerged ancient Indian Vedic ehics and pushed them down to the fathomless depths. Do you believe that the much talked about Lok Pal institution will really go to reduce even one per cent of the corruption that is increasingly tearing apart the very fabric of our nation and society ?

summayya

from Guwahati, Assam

Hi my name Kuldip Singh. I have used airtel first time pre paid Number [protected]. but two time cut my money without any information rs 92 an Rs 109 within under 2 days i have comlaint CC but not give me setfied awnsering. So very bad experience with airtel ther cut money fraud airtel with me.