[Resolved]  Airtel — false offer

name Shashank Yadav

cellur co. airtel

complaint false offer and false talktime

RECHARGE SUCCESS.Cust:[protected].Amt:222.00.Talktime:1.11 on[protected] at 06:01PM.Comm:0.00.CurrBal:164.00.TxID [protected].FullTalktime Dial 121312
the above recharge done on 24-dec-09 as full talktime shown for all but after week co. says it for only local airtel to airtel .

kindly take proper action
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel Offered me the following
" Special Internet Offer:
We wish to inform you that the Mobile Office 200 MB GPRS Free(1 Bill cycle), thereafter 10p/10KB pack is active on your airtel mobile effective from[protected].

But now on consuming 179.1 mb data they are charging Rs. 958.30/- from me and no one is interested to resolve the matter. When I call to 121 customer care number they let me know that yes you are overcharged and bill will be rectified. but on mail they answering that all the charges are correct.

I got stucked in Airtel's false commitment and paying unnecessarily for around Rs. 1000/-. by which I can use 10 gb data downloading in 10 months on normal services provided by them.

please look into the matter. below are the offer details


Browsing Charges: 200 MB GPRS is free(1 Bill cycle), thereafter 10p/10KB pack

Total Usage on bill dated[protected]: 183430KB. Hence, you have consumed
179.1MB(prorata charges)
Amount: Rs. 1958.30/-
Discount given: Rs. 1000/-
Total amount after discount: Rs. 958.30/-

My Mobile number is - [protected]
Airtel Offered me the following
" Special Internet Offer:
We wish to inform you that the Mobile Office 200 MB GPRS Free(1 Bill cycle), thereafter 10p/10KB pack is active on your airtel mobile effective from[protected].

But now on consuming 179.1 mb data they are charging Rs. 958.30/- from me and no one is interested to resolve the matter. When I call to 121 customer care number they let me know that yes you are overcharged and bill will be rectified. but on mail they answering that all the charges are correct.

I got stucked in Airtel's false commitment and paying unnecessarily for around Rs. 1000/-. by which I can use 10 gb data downloading in 10 months on normal services provided by them.

please look into the matter. below are the offer details


Browsing Charges: 200 MB GPRS is free(1 Bill cycle), thereafter 10p/10KB pack

Total Usage on bill dated[protected]: 183430KB. Hence, you have consumed
179.1MB(prorata charges)
Amount: Rs. 1958.30/-
Discount given: Rs. 1000/-
Total amount after discount: Rs. 958.30/-

My Mobile number is - [protected]

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